Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY.
Bringing out the best in people
As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us.
Working At Dentsply Sirona You Are Able To
Develop faster
- with our commitment to the best professional development.
Perform better
- as part of a high-performance, empowering culture.
Shape an industry
- with a market leader that continues to drive innovation.
Make a difference
-by helping improve oral health worldwide.
日本で新しく発足するチームのメンバーとして、グローバルのチームと協力しながら業務に取り組んでいただきます。グローバルな環境の中で、チームの立ち上げに携わるやりがいを感じられるポジションです。
取扱製品:矯正用マウスピース「Suresmile」
【業務内容】
・ソフトウェアを使用し、診断用スキャン、治療用スキャン、最終スキャン、部分スキャンなど、各種データインテグリティ業務を処理する。
・外部提供のスキャンデータ(Third Party、CBCT、Orascan)、ブラケット登録情報、写真やX線画像など、受信データの検査・確認を行う。
・カスタマーケアチーム、歯科医院、ドクターおよびスタッフと連携し、ケースフローの改善を図る。
・医院やドクターとの明確で一貫性のあるコミュニケーションを通じて、リジェクト率の低減およびCustomer Hold対応の改善に努める。
・以下の事務処理業務を担当する:
スキャンデータのリジェクト処理
スキャンデータの変換
製品ステータスの変更
患者データのロック解除
・PREPチームを支援し、ドクターやスタッフと協力して以下を実施:
SureSmileプロセスおよびプロトコルの理解促進
ブラケットや診療記録など、Customer Holdの課題解決
必要に応じてスキャンおよび記録品質についての相談・報告
・SureSmileにおけるブラケットモデリングに関する問題をグローバルチームへ報告。
・トレーニー(研修生)の教育・指導を支援。
・サードパーティスキャンおよび治療用CTのインポートを監視し、問題発生時には適切な担当者へ報告。
・指定されたプロジェクトに関するデータ収集・レポート業務を担当。
・ソフトウェアの不具合(バグ)報告や改善提案をエンジニアリングチームへ行い、業務効率およびソフトウェア運用スキルの向上に努める。
・定められた生産基準を満たし、継続的な業務改善を図る。
・Digital Lab関連の認定資格を毎年更新・維持する。
【応募資格】
・歯科技工士免許をお持ちの方
・英語での読み書き・会話ができる方
・歯およびブラケットのモデリング、モデル品質管理(Model QC)に関するスキルをお持ちの方
・ソフトウェア操作が得意な方
【待遇】
給与:これまでの経験・能力・スキルにより相談に応じます。
業績賞与:年1回支給(3月)
その他の条件:
各種社保完備
通勤手当支給
退職金制度
慶弔金など各種手当
【勤務条件】
・標準就業時間:9:00-18:00(休憩時間:12:00-13:00)
・フレックスタイム適用
・勤務地:デンツプライシロナ DDSC
東京都品川区勝島1-5-21 東神ビルディング別館11号館
東京モノレール「大井競馬場前」駅 徒歩5分
・休日:土曜、日曜、祝日、年末年始
・時間外労働:あり 月0~20時間程度
・試用期間:6か月(試用期間中も給与などの条件は変わりません)
・有給休暇:初年度は入社月に応じた日数1~11日を付与
【Job Responsibilities】
・Processing of all Data Integrity roles including: Diagnostic Scans, Therapeutic Scans, Final Scans, and Partial scans for treatment using proprietary software.
・Inspection of all incoming Third Party, CBCT and Orascan scan data, bracket registrations, and photos and X-rays.
・Communicate with customer care, the practices, doctors and staff regarding the improvement of case flow.
・Persistently working to decrease rejection rates and improve and Customer Hold correspondence by delivering consistent, concise and clear communications back to the practice/doctor.
・Responsible For The Following Administrative Functions
Rejecting scans
Converting scans
Changing product states
Removing patient locks
・Assist the PREP Team by working with the Doctors and staff to:
Understand the SureSmile process and protocols
Resolve Customer Hold issues ie brackets, dental examinations, records, etc.
Discuss scan and record quality as needed
・Communicate with Berlin regarding any bracket modeling issues discovered in SureSmile
・Assist and mentor in training new Data Integrity Technicians
・Monitor the importing of 3rd Party Scans and Therapeutic CT's and report any issues to the proper persons.
・Will be responsible for data collection and reporting of any projects as assigned.
・Frequently help engineering team to report bugs in the software and suggest software enhancements while continuing to exceed and excel in the proficiency of the software.
・Meet and exceed all minimum production requirements designated by the Digital Lab Manager.
・Maintain and renew all DL certifications annually.
【Requirements】
・Dental Technician
・Fluent in English
・Mastery of: Tooth and Bracket Modeling, Model QC
・Extensive knowledge of dental anatomy and tooth movements
・Exceptional software proficiency
Dentsply Sirona is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona.
Dentsply Sirona welcomes and encourages applications from all backgrounds, including individuals with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.
If you need assistance with completing the online application due to a disability, please send an accommodation request to Please be sure to include "Accommodation Request" in the subject.
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