Resolve technical issues and requests onsite that remote functions are unable to address.
Excellent technical knowledge in all key areas of EUS technologies, e.g.
Windows and Mac OS
Microsoft Office 2016, Office 365 & Teams
iOS and Android devices
Hardware and Peripherals
Mobile devices
Other Skills:
Call Management Systems, especially Service Now
Teams conferencing and enterprise voice
Audio visual systems (TV/Projector systems) and conference technology
SCCM
Basic Network Skills
ITIL certified
- Experience in working in an international environment
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