Office Manager

2日前

Tokyo Millennium Management
Office Manager

Job Function Summary

  • Takes a leadership role in providing cross-functional representation for CSRE
  • Proactively drive corporate real estate planning and execution, including capacity projection and space allocation for the portfolio to align to corporate real estate goals with boarder business objectives
  • Ensures the CSRE operations remain in compliance with company processes and policies (in particular: Legal, Compliance, Risk, Finance, Procurement etc)
  • Oversee and implement functional Business Continuity Planning and safety and emergency preparedness procedures with employees
  • Lead and deliver projects (i.e. capital and churns) through deployment, identifying schedules, scopes, budget estimations, and project implementation plans, including risk mitigation
  • Ensure the delivery of facilities management services to a high standard. Identify opportunities that will continuously improve all aspects of FM operations.
  • Ownership of Building/Vendor relationships and deliverables - represents the company with landlords, building/property management, vendors and other corporate groups
  • Ensures the portfolio is effectively managed by a combination of vendors and staff resources
  • Pursues cohesive partnering relationships with Information Technology, Procurement & Vendor Management, Finance, Security etc providing cross-functional representation for CSRE in country
  • Measure work environment efficiency and effectiveness to identify and develop opportunities for workplace improvement on processes, systems and overall client satisfaction
  • Liase with Building Management on escalated issues and follow-up with internal stakeholders
  • Provides input to the annual budget planning process relating to projects, maintenance, renewals and accountable for managing the approved Corporate Services and Real Estate Budget
  • Accountable for resource planning - coordinates multiple and/or competing activities and assignments for efficient use of time and resources
  • Action and follow through to internal and external customer questions and/or complaints about services, and policies and procedures
  • Manage firm events in following aspects: location, menu, invitations, RSVP management, furniture etc
  • Ad-hoc general Corporate Services and Real Estate related projects

    • Qualifications/Skills Required

  • A degree-level qualification in Real Estate Management/Facilities Management or related field would be advantageous, but is by no means essential
  • Solid and demonstrable track record of working in an international team, and managing multiple projects, delivering to business expectations and maintaining a high level of service
  • Good Facility Management experiences and/or strong M&E background is a plus
  • Experience with workplace strategy solutions and workplace trends
  • Possesses a high degree of initiative, tact, strategic thinking, relationship building, and leadership.
    Ability to build rapport with employees in order to accurately assess facilities issues
  • A team player who is respectful and supports/ communicates constructively
  • Must be able to work a flexible schedule as the business demands (nights, weekends.)
  • Able to prioritize in a fast moving, high pressure, constantly changing environment; high sense of urgency
  • Energetic and detail-oriented with a professional service-oriented demeanor
  • Mandatory to have proficiency in spoken & written English and Japanese
  • An analytical mindset with problem-solving skills

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