HR Generalist

17時間前

Tokyo Global Blue Full time

Responsibilities

Recruitment

  • Coordinate the end-to-end recruitment process, including senior roles, for positions based in Japan.
  • Partner with hiring managers to define recruitment strategies, post job adverts, screen candidates, organize and conduct interviews, and provide feedback to candidates and agencies.
  • Manage relationships with recruitment agencies, ensuring proper documentation and candidate ownership tracking.
  • Ensure timely completion of recruitment and onboarding tasks in the internal HR system.

Operations & Administration

  • Prepare and send onboarding materials, collect pre-hire information, and draft employment contracts.
  • Coordinate background checks and reference verifications where required.
  • Liaise with IT and other departments to ensure readiness for new joiners.
  • Maintain personnel files and ensure timely and accurate data entry in HR systems.
  • Support the onboarding and induction program, including delivering induction sessions onsite.
  • Assist HRBPs with offboarding processes, including documentation, system removal, and final settlements.
  • Support HRBPs with data audits, reporting, and formal meetings (e.g., note-taking).
  • Administer company benefits, manage provider communications, and handle employee inquiries.
  • Produce HR reports and data analysis as required.
  • Support and coordinate HR projects as requested by the HRBP.
  • Ensure accuracy, completeness, and timeliness of employee data in the HRIS (Workday).
  • Support payroll processes by validating HR inputs, employee data changes, and final settlement information.
  • Assist with offboarding processes including final payments, system access removal, and documentation in compliance with local requirements.

Governance & Process Improvement

  • Ensure compliance with internal HR policies and procedures, including disciplinary, grievance, and termination processes.
  • Support audit readiness by maintaining accurate records and following established HR controls.
  • Proactively identify, propose, and implement improvements to HR administrative and operational processes to increase efficiency, data quality, and employee experience.
  • Handle all HR information with strict confidentiality, professionalism, and integrity.

HRIS (Workday)

  • Ensure accurate and timely data entry in Workday.
  • Liaise with the HRIS team for support and process improvements.
  • Maintain up-to-date knowledge of Workday functionalities and contribute suggestions for process optimization.
  • Act as the local point of contact for Workday data integrity and operational improvements, liaising with the HRIS team as needed.

Collaboration with Group HR

  • Build strong working relationships with Group HR colleagues to ensure consistency and knowledge sharing.
  • Maintain up-to-date understanding of global HR policies, processes, and documentation.

Additional: Division of work in percentage (please note that this is subject to change depending on business):

  • Recruitment & Onboarding – 30%
  • HR Administration – 60%
  • Others – 10%

Main KPI's

  • Timely and accurate completion of recruitment and onboarding processes.
  • Compliance with HR data quality standards and process timelines.
  • High quality of employee support and responsiveness to HR inquiries.
  • Effective administration and follow-up on HR tickets.
  • Timely and compliant payroll and offboarding support.

Competencies

  • Strong ownership and accountability for deliverables.
  • High attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Professional, approachable, and service-oriented attitude.
  • Proactive in problem-solving and continuous improvement.
  • Confidentiality, integrity, and discretion in handling sensitive information.

Skills

  • Excellent organizational and time management skills.
  • Proficiency in MS Word, Excel, and PowerPoint.
  • Previous experience with Workday or similar HRIS systems is a strong advantage.
  • Strong written and verbal communication skills.
  • Business-level proficiency in Japanese and English; additional languages are a plus.

Qualifications and education requirements

  • 3-5 years HR experience, specifically in recruitment, payroll support and HR Projects
  • Experience within a multinational company or Shared Service Centre is a strong advantage.
  • Bachelor's degree or higher in HR or related fields, or equivalent

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