Account Director

2ヶ月前


Tokyo NAVEX Full time

At NAVEX, we're making the world a better place. A safer place. A more ethical place. A place where anyone, anywhere can have a voice. That's a serious impact.

NAVEX is a leader in Governance, Risk, and Compliance (GRC) software, helping organizations manage ethics and risk programs. With over 50 blue-chip customers in Japan served by our London team, we are now establishing a local presence to drive growth.

In this role, you'll proactively partner with existing customers to identify opportunities for cross-sell and seek out brand new customers with your prospecting prowess in your territory. You'll identify and engage with the decision makers within an organization to uncover their needs, demonstrate the value of our products, win deals and assist them through the implementation process. And don't worry, you're not alone in this Our team offers a collaborative work environment where you'll partner with Marketing, Solutions Engineers, Product Specialists and your sales leader to ensure you have the resources you need to be successful. The ideal candidate will be relationship driven, a go-getter, energetic and passionate about selling new business in a team environment. A competitive edge with a drive to make money will certainly influence your success with us as well

This role will begin as a fully on-site position for candidates based in Japan. Once team is established, the role can transition to hybrid. Candidates must be located within commuting distance of Tokyo office location.

What you'll get: 

  • Career growth. With market-leading training, an opportunity to learn and experiment with AI, and an unwavering commitment to owning your career plan, you can grow your career to new heights.
  • Real rewards. We offer competitive and transparent pay practices, top-of-the-range wellbeing programs, and brilliant opt-in benefits. Because we believe companies should offer more than just a salary.
  • Meaningful purpose. Our products and solutions have real-life impact on people and organizations across the globe. Our innovations make a difference.
  • Life flexibility. We want you to bring your best self to work every day. We understand that you can only do that with quality time to care for yourself, your loved ones and your community.
  • An inspiring culture. Find yourself surrounded by leaders that care, invested teammates, and like-minded groups where you'll feel at home.
  • Industry leadership. Play your part in a fast-growing organization known for excellence, profitability, and stability.

What you'll do:

  • Heavy prospecting of potential customers, leveraging your prospecting techniques to effectively continue your approach on engaging customers while nurturing relationships to drive interest and advance our sales goals
  • Proactively identify, establish, and maintain relationships with prospective and existing NAVEX customers to generate new business opportunities. Promote cross-sell and upsell initiatives by presenting the value of NAVEX's integrated risk and compliance management platform and solutions in a clear, consultative manner
  • Deliver persuasive presentations and SaaS technology demonstrations by storytelling actual business scenarios in an engaging and compelling manner to key decision makers to impress prospects and customers with your industry and product knowledge
  • Identify and meet customer needs with strong discovery and consultative value selling
  • Effectively develop and prioritize a pipeline of opportunity beyond what is needed to achieve your sales goals, accurately forecasting sales
  • Attend initial in-person 1-week intensive training and on-going virtual weekly product trainings to stay well informed on industry trends and up to date on NAVEX's always evolving solutions   
  • Consistently meet or exceed your sales quota by effectively negotiating and closing opportunities with professionalism and integrity
  • Advance NAVEX's goals and operational effectiveness by learning and using AI-based tools

What you'll need:

  • 8+ years of a successful B2B sales career track and experience targeting Enterprise customers (6,000+ company headcount)
  • Fluent in business-level Japanese, with the ability to communicate effectively with local Japanese customers, both verbally and in writing
  • Strong business-level English communication skills, to collaborate effectively with global teams across the broader organization
  • Deep understanding of Japanese culture, etiquette, and communication styles
  • Experience selling SaaS based solution
  • Familiarity with value selling, strategic selling, formal training or understanding of best practice models such as Miller Heiman, Solution Selling, SPIN or Challenger
  • A passion for learning – the risk and compliance space are rapidly evolving
  • Strong presentation skills, having a persuasive and patient, yet compelling and compassionate approach.  You'll be forging strong relationships with customers and must be able to earn their trust
  • Strong prospecting, planning, organizational and time management skills.  We have a dynamic environment that requires self-motivation and initiative, and comfort working with ambiguity
  • Technical ability to be proficient with Salesforce and MS Office products
  • Ability to approach, recognize and anticipate process and operational problems and effectively identify areas for improvement
  • The desire to learn, explore and experiment with AI tools
  • A commitment to ethical and inclusive use of AI in our hiring and workplace practices
  • Ability to drive results through your job competencies of persuasive sales engagement, sales strategy and process, and product and industry knowledge (sales) while leveraging NAVEX's core values 
  • Bachelor's degree or equivalent qualification recognized by the Japanese Ministry of Education (MEXT)

Our side of the deal: 

  • We believe everyone deserves to see their path forward, and the steps in place to achieve their career and financial goals. 
  • Pay progression based on your performance

We're committed to helping you thrive in all aspects of your life. Our pay programs are just one element of this. Check out NAVEX's career page to find out more information.

We're an equal opportunity employer, including all disability and veteran status. 



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