As the global leader in high-speed connectivity, Ciena is committed to a people-first approach. Our teams enjoy a culture focused on prioritizing a flexible work environment that empowers individual growth, well-being, and belonging. We're a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.
Job Title: Account Director
Company: Ciena Communications, Inc.
Your Role
Sales responsibility for managing NTT Group / Key accounts in Japan. The position is to lead the strategies in growing existing business and to drive new sales. Customer relationship management, business development and account management background are important elements to be successful in this position. The successful candidate will work closely with pre-sales and post-sales team members to achieve annual sales target and other corporate objectives.
Your Responsibilities
Develop go-to-market and strategic plan in Indonesia based on understanding of the market dynamics and competitions
Develop account plans for targeted accounts and drive in-country sales activities towards annual sales target
Establish strong understanding of customer's needs, their objectives and their purchasing processes
Identify, develop and screen sales opportunities for new and existing customer base
Work closely with regional sales engineering, product line management and sales operations team to achieve sales and revenue objectives
Responsible for direct and indirect sales activities and provide inputs for channel partner recruitment as needed
Good habit of sales CRM, and previous experience in would be an asset
Possess technical background to learn about Ciena's solutions, including optical transmission, packet networking and software technologies, and participate in regular trainings
Have good knowledge of the competitive landscape and the regional business market
Perform other duties as requested/assigned
Minimum experience
Minimum 4 year Bachelor Degree (Technical or Business) or higher education
More than 8 years of sales, account management role.
Proven sales management, account management and business development experience
Preferred experience
Proven experience negotiating and winning new deals as challenger and winning multi-year projects
Possess positive and open-minded attitude and good time management skills
Proven records of growing responsibilities and success in breaking-in new grounds
Proven team management and leadership skills to work with team members in matrix organization
Possess high ethical standards, good analytical and communications skills
Willingness to travel and strong English skill is essential
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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard. Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.
Ciena is an Equal Opportunity Employer, including disability and protected veteran status.
If contacted in relation to a job opportunity, please advise Ciena of any accommodation measures you may require.
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