東京都 港区 白金, AXA Japan
  • 東京都港区白金1-17-3 NBFプラチナタワー, MINATO-KU, JP,
  • CLAIMS AND ASSISTANCE
  • 13504
  • ジェネラルスタッフ
  • Zan LI
  • 28/12/2025

仕事内容


職務内容

【職務内容/ Job Description】

傷病の治療内容、事故の状況、障害の状態などに疑義がある契約の保険金・給付金等の支払い、不払いの査定スキル、ケースバイケースで専門会社による調査等を実施し、保険金・給付金等の支払、不払査定を行います。

事実確認業務は健全な被保険者集団を維持するための保険会社にとっての基本的かつ必要な機能です。

・保険金・給付金等支払いの正確性、公平性、継続性を確保する

・不正請求を排除する

  • 主な業務内容:

・生命保険商品の保険金・給付金等の支払、不払査定および顧客対応

・請求書類の取り扱い、データ入力、通知文作成、調査会社・医師・弁護士との対応

・保険金・給付金非該当等のお客様対応、支払、不払書類の作成

  • 取得可能スキル:

・保険金・給付金等の査定スキル

・顧客対応スキル

・弁護士対応に伴う判例等を含む、包括的な法律スキル

・医師対応に伴う包括的な保険医学スキル

【求めるスキル・経験/ Required Skills and Experiences 】

・医療保険、ガン保険等の査定業務経験。(1年以上)

・不正請求に関する事実確認業務。(尚可。入社後トレーニングいたします)

・顧客対応経験(尚可。入社後トレーニングいたします)

・PCスキル(必須)

・文書読解・作成能力(約款の理解や顧客・医療機関あて文書作成)

【待遇/ Condition】

【賃金】現年収、能力、経験に応じて当社規定により優遇

【勤務時間】

9:00~17:00(休憩12:00~13:00)

フレックスタイムあり

【勤務地/ Work Location】

(雇入れ直後)白金本社

(変更の範囲)会社の定める就業場所へ異動を命じることがある。

【アクサ生命保険について】

アクサ生命はアクサのメンバーカンパニーとして 1994 年に設立されました。アクサが世界で培ってきた知識と経験を活かし、315 万人のお客さまから 571 万件のご契約をお引き受けしています。1934年の日本団体生命創業以来築いてきた全国 511 の商工会議所、民間企業、官公庁とのパートナーシップを通じて、死亡保障や医療・がん保障、年金、資産形成などの幅広い商品、企業福利の増進やライフマネジメント (人生を経営する)に関するアドバイスをお届けしています。

アクサジャパン採用サイト:採用情報|アクサ・ホールディングス・ジャパン

キャリア:キャリア|アクサの魅力|採用情報|アクサ・ホールディングス・ジャパン

福利厚生:福利厚生|アクサの魅力|採用情報|アクサ・ホールディングス・ジャパン



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