We are seeking a highly experienced professional to lead the TBS People Solutions Employee Lifecycle Management and Payroll & Benefits Operations functions. The ideal candidate will have 10+ years of payroll operations experience, a proven track record in optimizing and delivering complex employee lifecycle management & payroll operations, and significant knowledge in successfully managing multiple country payrolls and employee lifecycle management. The successful candidate will lead the team to drive year-on-year cost savings, drive payroll process standardization, simplification & automation, and promote a continuous improvement mindset across the team. The role requires the ability to establish and manage relationships with stakeholders, collaborate with IT to maximize the current and future functionality of IT systems, and partner with other functions to drive digital and automation through tools such as RPA and AI. The successful candidate will have excellent knowledge of and experience managing SOX compliance and will have experience successfully working with and managing vendors to achieve company goals.
Key Responsibilities:
* Provide leadership, contribute to the vision, strategic direction, KPIs and goals for the TBS People Solutions Employee Lifecycle Management and Payroll & Benefits Operations functions
* Drive global consistency and partnership, transition of services from in-country to regionalized delivery model
* Identify opportunities globally to drive improved business performance, continuous improvement through standardization and harmonization, and enable cost savings to be realized
* Drive year-on-year costs savings in line with the efficiency and synergy targets as per the TBS strategy
* Drive run payroll process standardization, simplification & automation
* Act as an ambassador of a continuous improvement mindset for the managed team and enable synergy between Employee Lifecycle Management and Payroll & Benefits Operations Teams
* Accountable for robust data privacy controls, ensuring all processes and procedures are robust and are built to ensure compliance, regulatory or company requirements, mitigating any risks as they arise
* Develop good working relationships with both internal and external suppliers, including third-party vendors
* Drive a mindset and capability uplift across the Employee Lifecycle Management and Payroll & Benefits Operations teams, developing next-generation TBS capabilities require, including having an enterprise mindset to deliver simplified and innovative customer solutions whilst maintaining high levels of engagement, motivation, and productivity
* Establish and manage the relationship with stakeholders to understand the business requirements and align with TBS strategy
* Jointly drive together with the PS Global Process Champions and Global HR & Payroll Process Owners the harmonization, standardization, and automation of HR processes
* Collaborate with IT to maximize the current and future functionality of the IT systems, to meet the as-is and future needs of the business to promote automation and maximize efficiency
* Partner with other functions across TBS to drive digital and automation through tools such as RPA and AI, achieving longer-term value to Takeda
* Build high-performance teams and build career paths for HR professionals both within TBS and between TBS and the Takeda Global HR organization
* Resolve any escalations or issues raised in regard to operational delivery provided to Takeda
* In collaboration with other functions in TBS, drive a sustained improvement in our NPS (net promoter score)
Required Qualifications:
* University Degree and 10+ years Payroll Operations experience, additional CIPP qualifications preferred
* Proven track record in optimizing and delivering of complex employee lifecycle management & payroll operations and services
* Significant and demonstrable knowledge and skills in successfully managing a department responsible for multiple country payrolls and employee lifecycle management
* Experience managing employee lifecycle management and payroll from within a Shared Services environment is strongly desired. Knowledge in ADP is needed.
* Comprehensive knowledge and skills in identifying and implementing process improvements
* Demonstrable knowledge and skills in utilizing Global payroll providers. Experience of working with the Workday system is preferred but not essential. Experience successfully working with and managing vendors to achieve company goals
* Excellent knowledge of and experience managing SOX compliance
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