ECサイト企画・運営担当  / HP Store Japan Shop in Shop Store Manager

Description -

HP Store & オムニチャンネル事業本部 ECサイト企画・運営担当 

SMB・コンシューマーのお客様を対象とする直販営業部内で、コンシューマー領域におけるECサイトを担当していただきます。 

業務内容は、売上や利益最大化のためのデジタル営業戦略立案から、ECサイトの制作ディレクション業務まで、プランから実行までを広い裁量を推進する役割となります。 

業務を進めるにあたり、事業本部内のインサイドセールスチームやWeb製作チームだけでなく、日本HP内の社内の幅広い部署(製品部やITチーム)や海外のグローバルチーム、社外の協力パートナーとの連携が必要なため、プロジェクト運営能力が求められます。 

この業務を通じて、国内有数の規模を誇るECサイトで幅広い経験が得られます。 

■業務内容 

・ECサイト戦略立案、サイト運営 

・関連部署と協業しながらEコマースに関連するプロジェクト運営 

・サイト内行動、購買分析などの分析業務 

・ROI最大化のためのプロモーション企画、実行、分析 

■必要とされるスキルと経験 

・3年以上のECサイトやWebサービスの戦略立案・運営経験 

・SEOやコンテンツマーケティングの知識及び業務経験 

・インターネット運用型広告の知識及び業務経験 

・ECサイトにおけるシステムの知識 

・Adobe Analytics、Google AnalyticsなどのWEB分析ツール経験 

・エクセル、パワーポイントの業務利用経験 

・海外とのやり取りができるコミュニケーション力 

・高い当事者意識、強い意志を持って物事に取り組む姿勢 

・前向きかつ積極的に取り組める方 

・論理的思考に基づき目標達成に向けて自発的に取り組める方 

・新しいことにチャレンジすることにストレスを感じない方 

・他部署のステークホルダーとの連携や調整を円滑に行うことができるコミュニケーション力 

・優先順位をつけ業務を遂行できる方 

・途中であきらめず、最後まで考え抜き仕事をやり遂げる姿勢 

・オーナーシップ・リーダーシップ 

・周囲からの信頼を獲得し、組織として高い成果を出そうとする姿勢 

(コミュニケーション、調整力) 

※英語力は必須ではありません。 

※グローバル組織で勤務された方を歓迎 

※選考は人物面重視となります。 

【提出書類】

職務経歴書(日本語)、履歴書(写真不要)

#LI-Post

Job Summary

• This role is responsible for understanding and promoting the organization's offerings to potential clients and focusing on contract renewals and extensions. The role supports account managers in engaging with clients, maintaining strong professional relationships, and customizing solutions. The role stays updated with the latest advancements to manage the sales pipeline while ensuring adherence to ethical standards and guiding junior team members.

Responsibilities

• Demonstrates a deep understanding of the organization's products and services while explaining product features and benefits to potential customers.

• Offers technical expertise and support to the account managers in identifying potential clients, nurturing leads, and driving revenue growth.

• Utilizes various sales and marketing techniques to engage with potential clients and helps in tailoring sales pitches and solutions.

• Creates and presents customized solutions or proposals that address the client's needs and demonstrate the alignment of the organization's offerings with the client's business objectives.

• Maintains strong relationships with existing clients providing ongoing support, addressing client concerns, and actively seeking opportunities for upselling or cross-selling.

• Manages sales pipelines by tracking leads, opportunities, and sales prospects through various stages of the sales process and identifies improvement areas.

• Guides junior team members in sales techniques and methodologies, such as consultative selling, relationship building, objection handling, and closing deals.

• Focuses on growing contractual renewals, especially for mid-sized accounts with varying levels of complexity, to achieve higher total contract-value renewals while retaining and expanding existing client relationships.

• Ensures adherence to company and industry-specific compliance and ethical standards in all sales activities.

• Attends industry events and seminars to stay updated on new techniques and technologies and continuously adapt in a rapidly changing business environment to enhance sales efforts.

Education & Experience Recommended

• Four-year or Graduate Degree in Sales, Marketing, Business Administration, or any other related discipline or commensurate work experience or demonstrated competence.

• Typically has 4-7 years of work experience, preferably in technical selling, consultative selling, account management, or a related field or an advanced degree with 3-5 years of work experience.

Preferred Certifications
NA

Knowledge & Skills

• Balancing (Ledger/Billing)

• Business Development

• Business To Business

• Customer Relationship Management

• Demonstration Skills

• Enterprise Sales

• Marketing

• Merchandising

• Outbound Calls

• Presales

• Product Demonstration

• Product Knowledge

• Sales Engineering

• Sales Process

• Sales Prospecting

• Selling Techniques

• Solution Selling

• Technical Sales

• Value Propositions

• Wireless Sales

Cross-Org Skills

• Effective Communication

• Results Orientation

• Learning Agility

• Digital Fluency

• Customer Centricity

Impact & Scope

• Impacts multiple teams and may act as a team or project leader providing direction to team activities and facilitates information validation and team decision making process.

Complexity

• Responds to moderately complex issues within established guidelines.

Disclaimer

• This job description describes the general nature and level of work performed in this role. It is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc. These may be subject to change and additional functions may be assigned as needed by management.
 

Job -

Sales

Schedule -

Full time

Shift -

No shift premium (Japan)

Travel -

Relocation -

Equal Opportunity Employer (EEO) - 

HP, Inc. provides equal employment opportunity to all employees and prospective employees, without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability, or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state, and local law(s).

Please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested. This information is provided voluntarily. The information obtained will be kept in strict confidence.

For more information, review HP's EEO Policy or read about your rights as an applicant under the law here: "Know Your Rights: Workplace Discrimination is Illegal"

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