【ポジション名】
Japan Digital Commerce Business Planner
【会社概要】
トリンプは、世界最大級のインティメイトアパレル(ランジェリー)メーカーの一つとして、Triumphおよびsloggiの2つの主要ブランドを展開し、80か国以上で事業を行っています。世界中に20,000以上の卸売顧客を持ち、2,300以上の直営店および自社オンラインショップを通じて商品を提供しています。
当社はamfori BSCI(ビジネス社会的コンプライアンス・イニシアチブ)のメンバーでもあり、持続可能で責任あるサプライチェーンの構築に取り組んでいます。
詳しくは以下をご覧ください:
【募集背景】
東京オフィス デジタルコマース部門では、日本国内における最大規模の外部ECモールの運営を担うプロフェッショナルを募集しています。
【ポジションの目的】
本ポジションは、当社の外部ECモールサイトの売上目標達成に向けた運営全般を担当していただきます。
販売促進企画、消費者目線でのページ管理、メルマガ運用、マーチャンダイジング、在庫管理などを含みます。
加えて、チーム目標達成のため、セクションマネージャーのサポート、情報共有、改善提案、迅速な判断・実行を行い、必要に応じてチームメンバーの支援にもあたっていただきます。
日本国内の3ブランド(Triumph、sloggi、AMOSTYLE)の外部EC売上管理をお任せします。
【主な業務内容】
売上計画の策定およびPDCAサイクルによる進捗管理
在庫の効率確認およびモニタリング
プロモーション(Web広告、メルマガ等)の企画・運用
インターネット広告代理店との連携・管理
ECサイトページのディレクション・クリエイティブ管理
メールマガジンの制作・配信スケジュール管理
KPI・キャンペーンのパフォーマンス分析
カスタマーサービスチームからの問い合わせ対応
システムトラブル発生時のIT部門との連携
【求める人物像・スキル】
楽天市場、Yahooショッピング、ZOZOTOWNなどの外部ECモールにおけるB2C/D2C小売商品の販売企画、プロモーション経験
PDCAを活用した売上・販売数目標の達成経験
楽天店舗の運営における実務責任を担える方
ネイティブレベルまたは流暢な日本語力必須
ビジネスレベルの英語力があれば尚可
【当社で働く魅力】
■一人ではないという実感を
創業135年以上、家族経営のトリンプでは多様性を尊重し、40か国以上の拠点で日々国際色豊かなチームが連携しています。社員を尊重・重視する姿勢が根底にあり、「協働(Collaboration)」を企業文化の柱としています。
■一緒に、社会に貢献する
私たちは持続可能な社会・環境を次世代へ残すことを目指し、責任あるリーダーシップのもと、環境に配慮した製品づくりを行っています。
■人を中心に考える
社員こそが当社の成功の礎です。キャリアの成長を支えるべく、世界各地のHRチームが「Triumph Learning Academy」を通じて学びの機会を提供しています。
トリンプでは、国籍・性別・年齢・宗教・性的指向・障がいの有無などにかかわらず、すべての応募者に平等な採用機会を提供します。
Triumph is one of the world's largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph and sloggi.
Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well as via several own online shops.
The Triumph Group is a member of the amfori Business Social Compliance Initiative (amfori BSCI).Learn more about Triumph on:
Our Digital Commerce Department in Tokyo, Japan is looking for an e-commerce sales planning & strategy professional to manage our largest online retail marketplace store in Japan as:
Japan Digital Commerce Business Planner
Purpose of the Job
This position is responsible for the management of E-commerce site (online retail store) in order to achieve our sales budget.
This position is required for Sales promotion planning of EC site, Management the web page based on consumer centric idea, Operation of the e-mail magazine, Merchandising management, Inventory management, etc.
In addition, supervisor is required supporting section manager to achieve section targetShare information to line manager in a timely manner, make proposals based on experiences and ideas, and make decisions and execute actions speedily.
In cases, support colleagues.Collaborate with Internal and External stake holder based on Expertise
This role shall be responsible for managing 3rd party e-commerce sales for all three brands in Japan: Triumph, Sloggi, and AMOStyle.
- General Duties & Responsibilities
Making sales plan and conduct PDCA cycle to achieve the sales budget
Inventory control
Checking stock efficiency and monitoring stock
Promotion planning.
Make promotion plans such as an Web advertising for digital marketing, e-mail magazine.
Management of Internet advertising vendor
Direction of a Web page
Management of the Web page creative process of the EC
Direction of e-mail magazine.
Creates the e-mail magazine and manage scheduling and delivery
Web KPI analysis.
Analyze and review web data of site performance and campaign results
Consumer care.
Handle the inquiry from the CS team and collaborate to solve a problem
Systems operation.
Collaborate with IT to trouble shoot the system issue
Your ideal profile:
Proven experience in sales planning, sales promotion, and customer engagement in 3rd party marketplaces (e.g Rakuten, Yahoo Shopping, Zozotown etc) focusing on B2C/ D2C Retail Goods targeting Female customers.
Full ownership and responsibility for managing the Rakuten Store operations.
Native or fluent Japanese is essential.
Business-level English is good to have.
We offer:
You will never walk alone
As a family owned business with more than 135 years of experience, Triumph embraces diversity throughout our global organization.
Currently, our offices are present in over 40 countries across Europe and Asia having many international teams collaborate together every day.
Guiding our corporate behaviors are respect and value for our employees, but also Collaboration as one of our key Corporate Competencies, being a core part of our every day working environment.
Make a Difference, togetherThe future belongs to our children.
At Triumph, we want to be proud of our commitment to building a sustainable society and protecting the environment, and we work everyday to ensure our products are manufactured in an sustainable way.
This is our vision:
We want to be a company that is characterized by responsible leadership and consideration for future generations and that cares for the legacy that we leave behind to our children.
Putting People at the centerAt Triumph we are committed to our employees, they represent the foundation for our success. This means that as a company, we are driven to offer great career opportunities in a dynamic fast-paced organization. Our HR function across the globe strives to support our employees in their development, through our Triumph Learning Academy
We continuously strive to recruit new talent, offering them one of the textile industry's most international working environments, excellent conditions and great development opportunities in a company still owned and managed by the founding families.
Our headquarters employs people from more than 30 nationalities and as a European company, we are present in many key markets in Europe, like Germany, Italy, France and growing in Eastern Europe.
We are proud to have become one of the leading players in Asia very early on, in countries like Japan, China and Singapore, as well as being an employer that people aspire to work for.
As a company serving women, we fundamentally believe in gender equality and diversity. Women make up more than 50% of our company's workforce.In the last years, we have had a specific and successful drive to increase the number of women in management.
Triumph is committed to employing a diverse workforce.Qualified applicants will receive consideration without regard to race, colour, religion, sex, national origin, age, sexual orientation, gender identity, gender expression, veteran status, or disability.
If you are seeking a great opportunity to develop your career, please send us your CV in English by clicking on Apply.
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