IT Support

2週間前


Tokyo Computer Futures
One of my client, one of the biggest Commerce client is looking for an IT support in their team. As an IT Support Engineer, you will deliver onsite technical support to employees across Japan offices. Responsibilities include troubleshooting hardware/software issues, managing IT assets, and supporting infrastructure operations. You will act as the first point of contact for IT asset management and onsite infrastructure support.

Key Responsibilities:
Provide in-person technical support (Windows/Mac/Linux)
Support and maintain IT infrastructure (network devices, UPS)
Manage IT assets and peripherals (receiving, storage, disposal)
Procure and track IT inventory
Image and set up devices for new hires
Communicate via tickets, email, and chat
Ensure compliance with IT and security policies
Handle secure disposal of IT media
Improve operational processes and tools

Mandatory Requirements:
3+ years of IT-related experience
Japanese lanaguage (JLPT N1 and above)
CCNA-level networking knowledge
Hardware/software troubleshooting skills
Ability to work occasional weekends/nights and on-call
If you see yourself in this role, please apply or reach out to me directly at
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