Helpdesk support

1週間前


Tokyo Hays
Japan-based space technology venture is seeking Helpdesk Support. Apply now

Your new company

Innovative space solutions company from Japan

Your new role

Innovative space solutions company from Japan

What you'll need to succeed
Provide Level 1 helpdesk support for end users, troubleshooting basic hardware and software issues.
Assist with laptop setup, including OS installation, resets, and cleaning.
Support the team in using software tools such as Jira, Intune, and Teams.
Document support requests and maintain accurate records in ticketing systems.
Direct user support (such as printer setup, Word/Excel troubleshooting)
Front-desk operations of the IT team

What you'll get in return
Basic understanding of PC hardware, OS, and application software.
Familiarity with Microsoft365 suite and collaboration tools (Teams, Intune, etc.).
Strong communication skills and ability to work in an international environment.
Japanese/English proficiency sufficient for daily work

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.


If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

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