Helpdesk support

1ヶ月前


Tokyo Hays
Japan-based space technology venture is seeking Helpdesk Support. Apply now

Your new company

Innovative space solutions company from Japan

Your new role

Innovative space solutions company from Japan

What you'll need to succeed
Provide Level 1 helpdesk support for end users, troubleshooting basic hardware and software issues.
Assist with laptop setup, including OS installation, resets, and cleaning.
Support the team in using software tools such as Jira, Intune, and Teams.
Document support requests and maintain accurate records in ticketing systems.
Direct user support (such as printer setup, Word/Excel troubleshooting)
Front-desk operations of the IT team

What you'll get in return
Basic understanding of PC hardware, OS, and application software.
Familiarity with Microsoft365 suite and collaboration tools (Teams, Intune, etc.).
Strong communication skills and ability to work in an international environment.
Japanese/English proficiency sufficient for daily work

What you need to do now


If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.


If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.

Show more Show less

  • Tokyo Michael Page

    日 · 東 · ...

  • Helpdesk support

    1ヶ月前


    Tokyo Hays

    A Japan-based space technology venture is seeking Helpdesk Support. · ...

  • Helpdesk support

    3週間前


    Tokyo Jobs via eFinancialCareers

    Innovative space solutions company from Japan seeks helpdesk support specialist with basic understanding of PC hardware OS and application software. · ...


  • Tokyo Michael Page

    + 안시요 · + IT现场的帮助台务业务经验 · +챈는세윹 IT基础知识 · ,,챈는 · ,,,, · ...

  • IT Helpdesk Support

    1ヶ月前


    東京都 港区 赤坂見附駅, Cornerstone Recruitment Japan 株式会社 Remote job¥2,000,000 - ¥2,800,000 per year

    Provide 1st/2nd Level Support for local Japan users and global users in other locations Troubleshoot all issues related to Microsoft Apple Office Applications Network Server and Communication devices/platforms Escalate tickets to 3rd level teams when necessary · ...

  • Helpdesk support

    3週間前


    Tokyo Jobs via eFinancialCareers

    This is a helpdesk support role that requires providing level one support for end users troubleshooting basic hardware and software issues. · ...


  • Tokyo Agoda ¥1,000,000 - ¥2,000,000 per year

    We are looking for a Senior Manager, People Services & Helpdesk to lead our HR Helpdesk (Tier 1) and shape how employees and managers access People services at Agoda. · This role is designed to scale over time. As our operating model matures, you will have the opportunity to buil ...


  • Tokyo Morgan McKinley ¥4,000,000 - ¥6,000,000 per year

    First point of contact for Japanese and English users. Provides efficient and friendly support for hardware, software, and network issues within a Windows PC environment.You are not only an excellent troubleshooter but will also use Python scripting to automate repetitive tasks a ...


  • Tokyo Agoda

    We are seeking a dynamic and experienced Team Lead to oversee a team of 4-5 analysts within our People Help Desk (PHD) function.You will oversee a team of analysts responsible for delivering timely, accurate, and empathetic support to employees across the organization. · You will ...


  • Tokyo NEX-GEN Corporation

    This role provides Level 1 technical support for end-users addressing basic system application and network-related issues. · Provide Level 1 technical support for end-users addressing basic system application and network-related issues. · Monitor system alerts and logs perform r ...


  • Tokyo ISF NET, Inc. 【Official】 ¥4,000,000 - ¥5,000,000

    +Bilingual IT Helpdesk Engineer (Based in Japan) · +Providing on-site support for hardware and software issues · Working at a help desk to assist users with IT-related inquiries · Servicing both Japanese and international users · ...


  • Minato Mercari, Inc. ¥1,800,000 - ¥3,600,000 per year

    メルカリグループの障がい者雇用では、聴覚障がいのあるメンバーが幅広い分野で活躍することができます。障がいを理由に「できないこと」に目を向けるのではなく、あらゆる特性をいかして可能性を引き出す組織です。 · 衛生管理業務サポートや人事労務、派遣管理などの業務領域があります。 · ...


  • Tokyo Cognizant

    This role involves providing technical support for desktop/laptop PCs, mobile phones, printers, monitors, server/network equipment in office and manufacturing environments. · ...


  • Tokyo MantraCare ¥50,000 - ¥80,000 per year

    We are seeking an experienced onsite · IT Support Engineer in Tokyo to provide hands-on technical · support, · BIOs-level configuration, · laptop setup, · daily IT operations for our Japan team. · ...


  • Tokyo Robert Half

    You will lead all IT operations for Japan's hospital network, · serving as the single point of contact for technology matters.Develop and execute IT strategy and roadmap for growing hospital network · Partner with leadership team to drive IT initiatives and deliver business value ...

  • Head of IT

    2ヶ月前


    Tokyo Specialized Group ¥2,000,000 - ¥2,500,000 per year

    As the leader of the Digital Promotion Department (IT division), you will drive the planning of IT strategy, investment planning, implementation planning, budget management, and the establishment of IT governance and security frameworks. · IT strategy planning / company-wide DX p ...


  • Tokyo コグニザント Cognizant

    A senior systems engineer position is available at a client located in Tokyo. · ...

  • Infra Engineer

    2ヶ月前


    Tokyo Robert Half ¥10,000,000 - ¥10,500,000 per year

    This role provides Level 1 and Level 2 IT support helping maintain and improve IT systems across Japan. · Act as first point of contact for IT incidents. · Troubleshoot technical problems. · ...


  • Minato City Mercari, inc. ¥2,500,000 - ¥4,500,000 per year

    本ポジションは、障がい者雇用で働くメンバーの可能性をUnleashし、メルカリのミッション実現を後押しすることを目的としたBusiness Support Teamの一員としての業務内容です。障がいの有無に関わらず、メルカリで働くメンバーがWell-being for Performance を実現できるように支援することが主な役割です。 · ...


  • Tokyo Agoda ¥3,000,000 - ¥5,000,000 per year

    We are seeking a dynamic and experienced Team Lead to oversee a team of analysts within our People Help Desk (PHD) function.This role is pivotal as the first line of contact for our People Team, · ensuring that employee queries are handled efficiently, · empathetically,and with a ...

  • Network Engineer

    2ヶ月前


    Tokyo Tech People 247 ¥4,800,000 - ¥7,200,000 per year

    We are seeking a Network Engineer to monitor networks, ensure security standards, and troubleshoot problems. · Bachelor's Degree in Computer Science or IT related field or Networking is preferred. · ...