職務概要
当社では、金融業界における事業拡大および顧客基盤強化を目的として、
高い専門性と成果志向を備えたリレーションシップ・マネージャーを募集しております。
本ポジションでは、既存顧客および新規パートナーとの長期的な関係構築を通じて、
事業機会の創出、収益成長の推進、ならびにブランド価値の向上に貢献していただきます。
- 金融業界での実務経験と高いコミュニケーション能力を有する方を歓迎いたします。
主な業務内容
- 担当顧客およびパートナーに対する主要な窓口としての役割を担う
- パートナーおよびトレーダーの市場動向、競合分析、成長戦略を深く理解する
- 新規パートナー候補の開拓およびパイプラインの構築(SNS・コミュニティ含む)
- フォーラムや各種チャネルへの参加・関係構築
- 事業運営、規制要件、ブランドガイドラインの遵守を徹底する
- 既存顧客との関係を維持・強化し、課題解決の調整を行う
- 業界イベントやパートナー関連イベントへの参加
- デジタル施策の主導(コンテンツ制作、顧客エンゲージメント、顧客獲得・活性化・定着)
- 常に前向きで共感力のある、プロフェッショナルな顧客対応を維持する
応募要件
- Forex(外国為替)業界における
1年以上の実務経験 - (営業、カスタマーサービス、顧客獲得、事業開発、顧客維持のいずれか)
- B2B または B2C における
- キーアカウント管理/事業開発/営業/ファイナンシャルアドバイザー経験
- 株式、FX、ファンドマネジメント、投資信託、CFD商品に関する知識を有する方は尚可
- 営業目標を達成、またはそれを上回った実績をお持ちの方
- 高いコミュニケーション能力(口頭・書面)
- 日本語および英語の両方でのビジネスレベルのコミュニケーション能力必須
- (日本語での顧客対応・資料作成・翻訳が可能な方)
- 主体性があり、課題解決力と実行力を備え、月次・四半期の売上目標達成にコミットできる方
- マルチタスク能力が高く、スピード感のある環境でも優先順位をつけて業務を遂行できる方
- チームに良い雰囲気をもたらす柔軟性やユーモアを持つ方は歓迎
- 向上心があり、より大きな責任や学習機会に積極的に挑戦できる方
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