Our Company
EOS is a global leader in delivering innovative solutions that empower businesses and individuals to thrive. We are committed to excellence, integrity, and creating a positive impact in every market we serve. Our people are at the heart of everything we do, and we foster a culture of collaboration, growth, and respect.
Job Responsibilities
Deliver a superior end user experience while maintaining a secure and well-managed environment.
Provide direct support to various lines of business (LOB) users or contribute to projects that enhance the end user environment.
Collaborate with the Service Delivery team to ensure desktop compliance with organisational standards.
Partner with LOB teams to proactively manage applications and maintain a stable end user environment.
Respond to user questions, incidents, and requests, ensuring accurate tracking, measurement, and escalation as needed.
Follow industry and corporate standards and best practices, maintaining high efficiency.
Support patching and upgrading of end user devices.
Resolve quality and scheduling conflicts.
Be available for ad-hoc work outside regular hours, including weekends when necessary.
Thrive in a high-pressure, fast-paced environment.
Job Requirements
Minimum of 5 years' experience in desktop operating system support, implementation, and maintenance, preferably within the financial sector.
Strong knowledge of desktop operating systems and infrastructure for enterprise deployments.
Familiarity with desktop services, security, and access standards.
Basic understanding of networking and server technologies.
Proficiency in supporting Windows 10 and Microsoft applications.
Excellent communication and analytical skills.
Fluency in English and a good command of the local language.
Belonging at EOS
At EOS, we believe diversity drives innovation and inclusion builds stronger teams. We are committed to creating a workplace where everyone feels valued, respected, and empowered to contribute. We welcome individuals from all backgrounds and experiences, and we strive to ensure equity in opportunity and advancement.
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