About The Role
We are hiring Forward-Deployed Engineers (FDEs) to work directly with customers to design, build, and deploy production-grade agentic applications powered by cognitive ontologies and domain-aware reasoning systems. You will be customer-facing but not embedded—supporting multiple accounts through high-impact technical engagements, architecture design, and implementation of critical solution components.
Responsibilities
- Lead technical discovery and translate customer workflows into cognitive ontologies, agent logic, and solution architectures.
- Build production-ready components: pipelines, integrations, APIs, domain adapters, reasoning modules.
- Guide customers through deploying, validating, and refining agentic applications using our platform.
- Collaborate closely with product engineering to surface platform gaps and drive improvements.
- Develop reusable patterns, templates, and deployment best practices that scale across customers.
- Provide expert technical guidance during workshops, design sessions, and milestone checkpoints.
Requirements
- Strong software engineering background (Python or TypeScript preferred).
- Experience with distributed systems, data pipelines, APIs, and system integration.
- Ability to communicate clearly with customer engineering and domain teams.
- Comfortable working across multiple customer accounts with structured engagement cycles.
- Familiarity with AI/ML, agent architectures, or semantic/ontology modeling is a plus.
- Strong understanding of Japanese culture and communication norms.
- Japanese language proficiency and a good level of English.
- Demonstrated experience in customer-facing business engagements, not just development work.
Who You Are
- A builder who enjoys solving real customer problems with real engineering.
- Equally strong at technical deep dives and customer-facing collaboration.
- Thrives in ambiguity and can convert domain complexity into clean technical solutions.
Why you'll love working here
- Attractive compensation and benefits commensurate with impact.
- Overseas travel opportunities for training and work, providing exposure to international projects and collaborations.
- An employee-centric culture that values skills and abilities, providing the necessary tools and resources to excel and advance in careers.
- A collaborative work environment that fosters teamwork, knowledge sharing, and innovation.
- Flexible working hours.
Employment Terms
This position is a direct employment with Aitomatic, Inc., a U.S.-registered corporation. While the primary work location is in Japan, you will be employed as a member of the U.S. headquarters, not a Japanese subsidiary.
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