Tokyo Rakuten Full time¥900,000 - ¥1,200,000 per year

Job Description:

Business Overview

Rakuten group has almost 100 million customers based in Japan and 1 billion globally as well, providing more than 70 services in a variety such as e-commerce, payment services, financial services, telecommunication, media, sports, etc.

Department Overview

The primary mission of this position is to leverage our assets such as mega Rakuten Member base, industry-leading Rakuten Point system, strong brand and plan & develop services (products) that achieve happy Rakuten eco-system experiences.

Rakuten Group Inc, through providing over 70 various kinds of services, seeks to contribute for happier and better life.

Position:

Why We Hire

In these days when the global competition of getting customers has been becoming severer, now the competition has been occupied by the platform companies which provide greater benefits to the customers through "Eco-system". Rakuten, as aiming to become the world top platform company, now needs to create attractive experiences through "Eco-system" and become people's first choice.

For this purpose, we are recruiting a position of a service producer that is expected to promote the planning & developing of various business-crossing services.

Position Details

The candidate is expected to lead in every process as a service producer.
The job includes concept designing of services based on customer strategy and market insights, creating UX communication plans with Development / Design section, and growth hacking after the service release.

The core members of the project will be selected from Business Planning & Strategy section, Design & UX section, and Marketing section. And the project will involve many key-persons of each Rakuten business in the developing process.

Depending on the investment amount and strategy level, the candidate will need to make proposals to CEO and CMO in strategic meetings.

The services (products) that we [Customer Strategy Supervisory Department] have achieved has a wide variety such as a massive reward system like "Rakuten Members Rank Program", a platform app like "Rakuten Point Club", a branding character like "Rakuten Shopping Panda", shopping services which were created through an alliance with Silicon Valley start-ups. As long as the service (product) is effective for the customer engagement, we are ready to support your flexible ideas and achieve your dream.

In addition to the huge possibility of the internet, by leveraging mega Rakuten member base and rich assets, we can create services that improve people's life happier and give a great impact to the society.

We wish to meet a person who can share the same view and value as we have.

Mandatory Qualifications:

- Those who have experience in planning and developing services and products (experience related to web services is more welcome)

- Those who are committed to results and can realize eventable and high-impact projects

- Those who can manage projects involving diverse stakeholders

Required skills

- Planning, coordination, and communication skills

- Fluent Japanese proficiency

Desired Qualifications:

- Those who have the willingness and leadership to think about and evolve the future of society, companies, and organizations

- Those who can find problems by themselves

- Those who can enjoy uncertainty

- Those who can value collaboration and teamwork with members with diverse talents

- Those who have a mindset to build consensus and promote with diverse stakeholders

- Those who are excited about the Internet, innovation, and new things

 #business #jobcategory01 #marketing  #jobsubcategory04 #producer #jobsubcategory20 #operationdiv #organization08

Languages:

English (Overall - 2 - Intermediate), Japanese (Overall - 4 - Fluent)

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