service planning

2ヶ月前


Tokyo Rakuten
Job Description

Business Overview


Rakuten Group is used by approximately 100 million customers based in Japan and 1 billion customers globally, and provides more than 70 services in various fields such as e-commerce, payment services, financial services, communications, media, and sports.

Doing.


Commerce & Marketing Company provides a variety of services that make daily life more enjoyable and convenient, with a focus on internet services related to shopping, daily life, and leisure.

Department Overview

At the Rakuten Ichiba Planning Department, we work to shape the future of Japan's largest e-commerce marketplace.


We consider from various perspectives what the shopping site of the future should be, and what kind of positioning and services we should create to make it a sales floor of choice for customers.


In this department, we consider and realize the ideal delivery method that will satisfy all customers as the external environment changes in the medium to long term.


In order to meet the diverse delivery needs of customers, it is essential not only to strengthen customer services, but also to strengthen the logistics strategies of the stores that sell and ship products.


To achieve this, we develop functions for the systems used by stores, propose logistics solutions, and plan and develop new services to help strengthen the logistics of stores.


In this way, we promote the planning and execution of attractive plans for both customers who use Rakuten Ichiba and stores that operate on the site.


Changing delivery in Japan's largest marketplace has a big impact, and it is a job that attracts a lot of social attention.

Position

Why We Hire


We are getting close to the minimum level that we need to create as a delivery service on Rakuten Ichiba.

Therefore, we would like to raise the level of our service in the next phase, and we are looking for colleagues who will help us build it up.

Position Details

Strategy planning for the business in charge
Development of business plans and consideration of business models in collaboration with other business departments of Rakuten Group
Project lead for improving existing services
Platform development (realization of a delivery environment that meets various user needs, etc.), etc.

Work Environment

The department is made up of about 7 people.

We plan and execute various strategies and promote the use of already introduced services.

Employees in their 20s to 40s are active.

Mid-career employees come from a wide variety of backgrounds, including consulting, IT vendors, and research companies.

Mandatory Qualifications

Experience in service planning and operation design at a business company/consulting firm

Desired Qualifications

Those who want to be involved in work that has a big impact on society
Thinking while executing
Those who have experience leading a business at a business company
People who are knowledgeable about systems, such as those who have been involved in systems
Those who have been involved in formulating business models at a consulting firm

Others Information

Additional information on Location

Rakuten Crimson House

Additional Information On English Qualification

TOEIC score of 800 or higher (or proof of equivalent English proficiency, or proof of a graduate degree or higher from an English-speaking university)

Proof of qualification is required by the time of notification of offer.


If you do not have a score or a certificate, we will guide you to the TOEIC IP test sponsored by our company during the selection process.

#business #strategyplanning #logistics #serviceplanner #commerce #RakutenIchiba

Languages

English (Overall - - Fluent)
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