Partner Success Manager

3日前

Tokyo Cybereason

Partner Success Manager

Cybereason's mission is to deliver unparalleled prevention, detection, investigation, and response for all endpoints: workstations, laptops, mobile devices, and more.

Our cyber-defence solutions combine machine learning and AI to analyze threats, connecting huge volumes of data to reveal cyber-attacks and shut them down, as well as block intrusion of known and unknown threats.

Job Responsibilities:

  • Handle a portfolio of Partners with unique offerings.
  • Ensure Partners are equipped to be successful with Cybereason via proactive and strategic engagements.
  • Be the Voice of the Partner, advocating for them across different organizations internally.
  • Become the trusted advisor for Partners by having an in-depth understanding of their Security set-up and business operations.
  • Pull in the right Channel resources to optimize the Partner's experience with Cybereason.
  • Use metrics to prove out success.
  • Work alongside Channel Sales to understand incoming revenue.
  • Take on multiple hats as needed and propose changes to continuously improve Partner Success.

Requirements:

  • 3+ years in Partner or Customer Post-Sales Engagement.
  • Experience interacting with clients of all levels.
  • Prioritize, multi-task, and perform effectively under pressure.
  • Propose creative solutions for complex partner or customer situations.
  • Build strong relationships, particularly with field organizations and Partners.
  • Pioneering new processes is not a challenge.
  • Comfortable working across all teams and vocal on behalf of Partners.
  • Flourish in a dynamic environment that changes quickly.
  • Project Management skills.
  • Cybersecurity background is a plus.

About Working at Cybereason Japan:

Our Tokyo and Osaka offices are open, highly supportive, and fun. We provide flexible work-life management policies, food and drinks, paid-leave, 401k, monthly events, and career support.

You'll have a chance to work with a growing team of over 600 people (and growing) with teams in Tel Aviv, Boston, and other locations worldwide.

We are certified by Great Place to Work as an employee-validated great workplace.

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