Job Description: Manage client portfolio in Japan region, nurture client relationships, and deliver outstanding client experience. Develop deep understanding of clients' business goals and identify opportunities to add value to their decision-making process.
Responsibilities:
- Manage client portfolio in Japan region
- Nurture client relationships throughout subscription lifecycle
- Develop deep understanding of clients' business goals
- Identify opportunities to add value to clients' decision-making process
- Maintain records of client activity and account status
- Support ad-hoc marketing activities and client requests/issues
Requirements:
- Completed university degree
- Exceptional verbal and written communication skills in Japanese (advanced level) and English (intermediate level)
- Client centric and eager to build strong, meaningful partnership with clients
- 3-5 years+ experience in client-facing role
- Experience as market researcher or analyst is a plus
- Genuine passion to understand clients' business and strong intellectual curiosity for market or industry trends and development
- Detailed oriented and well organized in your workflows
- Self-motivated and a proactive team player
Team: Our Sales team aims to make Statista the number one source of information for making fact-based decisions. We are a diverse and international team that constantly acquires new customers and ensures existing clients are happy and well informed about Statista.com.
Benefits:
- High level of autonomy
- Opportunity to grow quickly into mentor and/or leadership role
- Statista University - extensive training offer and individual coaching
- Dynamic, international team
- Office located directly within the city center
- Deutschland-Ticket Support
- Visa Support
- Sabbatical
- Flextime
- Hybrid Work
- Access to continuous learning and development opportunities
- An inclusive work environment that values and celebrates diversity
About us: At Statista, we're all about facts and data. We provide reliable and easy-to-use data as well as various data analytics products and services to empower people worldwide to make fact-based decisions. We value and celebrate our diverse culture and welcome you for who you are.
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