Operations Lead

2日前


Tokyo CXG Full time

We are currently hiring an experienced Operations Lead for our office in Japan. This is a key role in the Luxury market, overseeing the Operations & Community team. The successful candidate will be responsible for the execution of local fieldwork, managing a team of 8-10 people, and developing strategic solutions to elevate customer experiences. The Operations Lead will work closely with multiple teams in the market and globally, driving initiatives to simplify operations and improve quality. The ideal candidate will have a positive personality, excellent communication skills, and experience in management, operations, and client service management. Native Japanese language skills and a strong command of English are required. If you have what it takes to succeed in this role, please submit your updated resume and contact details for consideration.


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