Tokyo Amazon Japan G.K. Full time

Japan Consumer Innovation (JCI) Retail Scaling Team is seeking a Program Manager who contributes to our mission of developing selling partner capabilities through quality learning solutions.

This role brings together business skills, empirical data, social engagement and external technology into learning about Amazon operations, product and programs for selling partners that increase and maximizes selling partner knowledge and capabilities.

It's a unique opportunity to get broad exposure to Amazon Retail leadership and Training/Tech partners of JP/worldwide.

If you love a challenge and have a passion to transform Amazon JP selling partner capabilities from the point of view of learning solutions, we want to talk to you.

What Can Be Achieved Via This Position


  • Create and communicate an engagement philosophy and vision that will affect change through "thought leadership".
  • Champion the voice of the 'vendor' and collaborate with local and global teams to generate innovative solutions and challenging business problems and future needs.
  • Understand the future direction of the business and adapt the delivery strategy of learning solutions.
Key job responsibilities


  • Research and develop content to help selling partners to expand their capabilities
  • Dive deep into understanding training content for sellers
  • Develop programs and solutions essential to develop JP selling partner capabilities, partnering with Retail Leadership teams and business SMEs.
  • Identify business challenges/needs via executing researches and deep-dives (e.g. company-wide surveys and interviews) and propose future directions and necessary actions to JP Retail Leadership for their alignment.
  • Own and develop multiple capability development materials throughout end-to-end lifecycle (incl. problem framing, program justification, proposal to leadership, contents development and launch, adoption, and inspection).
  • Collaborate with Global selling partner teams to leverage existing global solutions + programs and develop new content for JP selling partners.
  • Define short-term and long-term goals / roadmap for selling partner management
  • Establish clear goals for measurement and monitor them to continuously improve contents for people development maximization.
About the team

We are open to hiring candidates to work out of one of the following locations:

Tokyo, 13, JPN

BASIC QUALIFICATIONS

  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Fluent Japanese and business level English
  • Experience in marketing or marketing research
PREFERRED QUALIFICATIONS

  • 2+ years of driving process improvements experience
  • Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
Please check the website below for measures to eliminate unwanted second-hand smoking in each facility:

就業の場所における受動喫煙を防止するための措置に関する事項については、下記リンク先をご覧ください。

The salary information can be provided individually prior to the 1st interview
賃金に関する条件は、1次面接の前に個別にご案内することができます

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