Tokyo Kuehne+Nagel Full time

National Sea Logistics ISC Manager

Tokyo, Japan | Freight Transport and Customer Service | Full-time | Salary: ¥3,500,000 - ¥5,000,000 per year

Lead our International Supply Chain team to optimize customers' supply chains through order management and sea transportation management solutions.

Your Role

Your Responsibilities

  • Build, empower, and inspire a high-performing and engaged team of International Supply Chain professionals.
  • Ensure the organization is resourced, trained, and incentivized to attract, pursue, close, onboard, deliver, review, evolve, and retain profitable business.
  • Create and implement a national International Supply Chain business plan to improve service quality, data integrity, customer retention, operational production unit cost, growth, and profitability.
  • Continuously improve product definition, value proposition, pricing, infrastructure, and go-to-market strategy.
  • Participate in RFQs and customer engagements.
  • Implement new business using the Global Customer Implementation Methodology (GCIM).
  • Monitor financial performance of existing accounts and optimize gross profit through cross-selling, upselling, value engineering, and total pricing.
  • Measure, drive, and improve performance of service delivery against Service Level Agreements and internal data quality and timeliness targets.

Your Skills and Experience

You will be successful in this role if you have strong leadership skills, effective time management, and a focus on customer and stakeholder relationships.

Why Work with Us

Kuehne + Nagel offers extensive training and education for professional development, competitive remuneration, and opportunities to engage, collaborate, and lead within a global network. Our employees appreciate the creative freedom, transfer of responsibility, and international career exposure we provide.



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