Tokyo ANdAZ

Organization- Andaz Tokyo
Summary
【"アンダーズ" とは】

「アンダーズ」とは、ヒンディ語でパーソナルスタイルを意味します。

ラグジュアリーホテルとして知られるハイアットグループが手がけるライフスタイルホテルブランドであり、2007年にロンドンのリバプールストリートで誕生し、自分らしく過ごせる新感覚のホテルとして、世界中の人々を魅了してまいりました。

2014年に開業したアンダーズ 東京は銀座や六本木よりほど近いビジネス・レジャーの中心にあるランドマーク「虎ノ門ヒルズ」の高層階に位置する日本初のラグジュアリーライフスタイルホテルです。ホテルの形式にとらわれない、お客様それぞれが自分らしいスタイルでお過ごしいただけるよう、常にクリエイティブで温かいサービスでお迎えいたします。

Andaz, meaning "PERSONAL STYLE" in Hindi, delivers an innovative hospitality experience and attentive, uncomplicated service designed to accommodate guests' personal preferences.

Andaz Tokyo Toranomon Hills, with its debut in 2014, is the first Andaz hotel in Japan and one of the seventeenth of its kind globally.

The hotel is located in the 52-story Toranomon Hills tower from floors 47-52 and offers easy access to key locations, including the Ginza shopping district, Tokyo Station and various cultural attractions.

We, as a pioneer of a lifestyle luxury brand in Japan, are committed to providing an unscripted, Japanese-inspired experience that will help our guests feel truly connected to the heart and soul of Tokyo.

【主な業務内容】

アンダーズ 東京/ホテル虎ノ門ヒルズの全料飲施設における予約受付業務および付随するお客様対応業務を

予約チームの監督者として、サービス基準と生産性レベルを維持しながら対応頂きます

  • 電話による各種レストラン予約受付
  • 予約管理システムへのゲスト情報の入力およびアップデート、ならびに関係部署への共有
  • ゲストからのEメールによる各種問い合わせへの対応
  • ゲスト対応、アップセル技術、複雑なリクエスト対応についてチームメンバーへの教育・指導
  • 週間・月間の予約レポート(予約状況、カバー数、チャネル実績)作成
  • ノーショー率、キャンセルパターン、予約トレンドを分析し、戦略的意思決定をサポート 他

夜勤もなく残業も少ない業務となりますので、ホテル経験者で今後は安定的な時間帯で勤務し、プライベートとの両立を図りたい方や、未経験者でホテルの仕事に挑戦されたい方も歓迎します。

【Job Description】
All restaurant reservation operations at the Hyatt Hotels "Hotel Toranomon Hills" and "Andaz Tokyo" managed by our company (primarily via email or telephone)

Qualifications

  • 基本的なPC操作(エクセル・ワード)が出来る方
  • ビジネスレベルの英語力および日本語力
  • ホテル経験者優遇
  • 予約受付の実務経験をお持ちの方 優遇
  • Basic PC skills (Words & Excel).
  • Business level of English and Japanese.
  • Previous experiences in guest services in hotels are welcome.
  • Previous experiences as reservation staff are welcome.


  • Tokyo ANdAZ ¥45,000 - ¥60,000 per year

    We are seeking a Restaurant Reservation Assistant at Andaz Tokyo Toranomon Hills who will be responsible for handling restaurant reservations operations primarily via email or telephone while maintaining high service standards. · Phone-based restaurant reservation reception · Gue ...


  • Tokyo The Unbound Collection by Hyatt ¥3,750,000 - ¥6,000,000 per year

    +Hotel Toranomon Hills opened as the second domestic property of the Unbound Collection by Hyatt in Tokyo's Toranomon district. · + The job involves managing reservation intake and related guest service operations across all food and beverage facilities at Andaz Tokyo and Hotel T ...


  • Tokyo The Unbound Collection by Hyatt ¥30,000 - ¥60,000 per year

    We are seeking a Reservation Assistant Manager to join our team at Hotel Toranomon Hills. · This role will oversee reservation intake and related guest service operations across all food and beverage facilities at Andaz Tokyo and Hotel Toranomon Hills. · The ideal candidate will ...


  • Tokyo The Unbound Collection by Hyatt ¥2,500 - ¥3,000 per year

    All restaurant reservation operations at Hyatt Hotels "Hotel Toranomon Hills" and "Andaz Tokyo" managed by our company. · ...

  • Sales Specialist

    1週間前


    Tokyo byFood ¥80,000 - ¥120,000 per year

    We are seeking an experienced Restaurant Sales Specialist to play a vital role in driving our sales marketing initiatives. The ideal candidate will have a strong understanding of sales marketing strategies, excellent communication skills, and a proven track record of managing suc ...

  • Sales Specialist

    1ヶ月前


    Tokyo byFood ¥4,000,000 - ¥6,000,000 per year

    We are seeking an experienced Restaurant Sales Specialist to play a vital role in driving our sales marketing initiatives. The ideal candidate will have a strong understanding of sales marketing strategies, excellent communication skills, and a proven track record of managing suc ...


  • Tokyo ANdAZ ¥2,000,000 - ¥3,500,000 per year

    We are seeking a Restaurant Reservation Assistant to join our team at Andaz Tokyo Toranomon Hills. · The ideal candidate will have basic PC skills (Words & Excel), working knowledge of English and Japanese languages, · and previous experiences in guest services in hotels. · ...


  • Tokyo, Tokyo Hyatt Regency Tokyo ¥3,000,000 - ¥3,500,000 per year

    The ideal candidate shall manage all pastry & bakery staff and make administrative decisions for the pastry & bakery kitchen. · Review food and beverage purchases; · Develop and standardize recipes; · ...


  • Tokyo, Tokyo Hyatt Regency Tokyo ¥508,000 per year

    The ideal candidate shall manage all pastry & bakery staff, and make administrative decisions for the pastry & bakery kitchen. · ...


  • Tokyo ANdAZ ¥1,800,000 - ¥2,500,000 per year

    We are currently recruiting reception staff for our main dining venue, The Tavern Grill & Lounge, · located on the 51st floor of Toranomon Hills. · ...


  • Tokyo HirePlanner: Your Career Platform for Finding a Job in Japan ¥2,000,000 - ¥4,000,000 per year

    We are seeking enthusiastic 2026 spring graduates to join our FOH team. If you are passionate about hospitality, enjoy interacting with people, and want to provide excellent service directly to our members and guests, this is a great opportunity to start your career in an interna ...


  • Shibuya JLL Japan ¥2,500,000 - ¥4,000,000 per year

    Ensuring the reception lobby, meeting rooms are clean, tidy, secure and in line with workplace safety requirements. Greet and guide visitors / clients, informing staffs of their arrival. Maintain visitors' registration record. Handle and redirect incoming calls and maintain a cal ...


  • Tokyo, Tokyo IHG Hotels & Resorts ¥2,400,000 - ¥3,600,000 per year

    +Job summary · The Instant Service Centre (ISC) Agent is responsible for dealing with guest requirements in a courteous, engaging and professional manner in response to external and internal guest enquiries. · +ResponsibilitiesResponds to enquiries and requests from overnight gue ...


  • Shinjuku Hilton ¥3,000,000 - ¥6,000,000 per year

    We are looking for a new team member based in Tokyo or Osaka to perform one of several tasks including revenue accounting aggregating and auditing income from hotel reservation systems monthly-end closing order-to-cash issuing invoices related to accounts receivable reconciling t ...


  • Shinjuku-ku, Tokyo Hilton ¥2,500,000 - ¥4,500,000 per year

    We are looking for an Accounting Coordinator to join our Finance Shared Services team in Tokyo or Osaka. · We welcome applications from experienced accountants as well as those with no experience in the profession or industry. · The ideal candidate will have at least 2 years of a ...


  • Tokyo Four Seasons Hotels and Resorts ¥3,000,000 - ¥5,000,000 per year

    We are looking for an experienced Guest Relations Officer to join our team at Four Seasons Hotel Tokyo at Marunouchi. · Maintain harmonious relationships between colleagues. · Assist guests throughout their stay by providing exceptional service. · Process payments efficiently whi ...


  • Tokyo Relais & Châteaux Full time¥2,400,000 - ¥2,800,000 per year

    You will work hands-on on the floor while overseeing the overall operation of the Food & Beverage department. · ...


  • Tokyo Relais & Châteaux Full time¥2,000,000 - ¥2,800,000 per year

    You will work hands-on on the floor while overseeing the overall operation of the Food & Beverage department. · Daily restaurant and meeting/banquet service · Reservation coordination · Staff scheduling and time management · Team development · ...


  • Japan IHG ¥2,000,000 - ¥3,000,000 per year

    We're looking for a Reservations Agent who can make transactions feel seamless, · offer exceptional local insights, · and anticipate every request to make our guests feel right at home. · ...


  • Tokyo ANdAZ ¥3,200,000 - ¥4,500,000 per year

    All restaurant reservation operations at the Hyatt Hotels "Hotel Toranomon Hills" and "Andaz Tokyo" managed by our company (primarily via email or telephone) · Phone-based restaurant reservations · ...


  • Chiyoda Relais & Châteaux ¥2,000,000 - ¥2,800,000 per year

    The Kitano Hotel Tokyo is a small luxury boutique hotel located in Nagatacho, Tokyo. We focus on personalized service rather than standardized operations. · We are looking for an Assistant Manager to oversee the overall operation of our Food & Beverage department. · You will work ...