Concierge Manager

3週間前


Tokyo The Unbound Collection by Hyatt

Organization- Hotel Toranomon Hills
Summary
コンシェルジュ マネージャーとして以下の業務をお任せ致します

  • コンシェルジュチームのマネジメント・育成
  • 宿泊ゲストへのレストランの紹介・予約手配
  • チケット(新幹線、テーマパークなど)の手配
  • お祝いやサプライズのサポート(バルーン、花束、ケーキなど)

As a
Concierge Manager
, you will be responsible for the following duties:

  • Managing and developing the Concierge team
  • Recommending and arranging restaurant reservations for in-house guests
  • Arranging tickets (Shinkansen, theme parks, etc.)
  • Supporting celebrations and special requests (balloons, flower arrangements, cakes, etc.)

Qualifications

  • Les Clefs d'Or (レ・クレドール)メンバーであること
  • チームワーク、協調性・コミュニケーション能力の高い人
  • ビジネスレベルの英語力
  • PCスキル(エクセル/ワード)
  • 英語の接客に抵抗がない方
  • 前向きで明るい方
  • Member of Les Clefs d'Or
  • Strong teamwork, cooperation, and communication skills
  • Business-level English proficiency
  • PC skills (Excel / Word)
  • Comfortable providing customer service in English
  • Positive, proactive, and cheerful personality


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