Ubicación:
[Indicar ubicación o "Híbrido / Remoto"]
Jornada completa | Departamento:
Ocio
¿Te apasiona viajar, la cultura y crear experiencias inolvidables?
Únete a nuestro equipo como Planificador/a de Viajes, con un enfoque en el mercado hispanohablante, y ayuda a diseñar itinerarios personalizados que muestren lo mejor de Japón.
Sobre el puestoComo Planificador/a de Viajes, serás responsable de diseñar itinerarios a medida para nuestros agentes de viajes y socios tour operadores.
Desde la gestión de cotizaciones y reservas hasta la coordinación de los servicios en destino, te asegurarás de que cada detalle sea perfecto, desde la primera consulta hasta el regreso del cliente.
Trabajarás en estrecha colaboración con nuestro equipo de operaciones para garantizar que todos los servicios estén confirmados y que cada itinerario se desarrolle sin contratiempos, superando las expectativas de nuestros clientes.
Tus responsabilidadesCrear itinerarios personalizados y propuestas para clientes B2B.
Gestionar cotizaciones, reservas y comunicaciones con profesionalismo y atención al detalle.
Coordinar con proveedores y socios para cumplir con las solicitudes y peticiones especiales de los clientes.
Garantizar una excelente experiencia y satisfacción del cliente durante toda su estancia.
Colaborar con el equipo de operaciones para confirmar y ofrecer todos los servicios planificados.
Supervisar márgenes de beneficio y pagos, manteniendo registros precisos.
Atender ocasionalmente el teléfono de emergencias fuera del horario laboral.
Sobre ti
Eres una persona proactiva, organizada y con curiosidad cultural. Te gusta construir relaciones sólidas, resolver problemas con creatividad y ofrecer un servicio excepcional.
Requisitos y habilidades
Excelentes habilidades de comunicación en español e inglés (oral y escrito).
Experiencia previa en turismo, viajes o hostelería (valorable).
Conocimiento de Japón como destino turístico (deseable).
Capacidad de colaboración y construcción de relaciones con clientes y socios.
Dominio de Microsoft Office y familiaridad con herramientas digitales.
Persona detallista, autónoma y capaz de gestionar varios proyectos a la vez.
Se valorarán conocimientos de japonés, aunque no son imprescindibles.
Por qué unirte a nosotros
Forma parte de un equipo multicultural y apasionado, dedicado a crear experiencias únicas en Japón.
Oportunidad de crecimiento profesional en la industria del turismo.
Trabaja en una empresa que valora la creatividad, la calidad y el intercambio cultural.
¿Listo/a para convertir tu pasión por los viajes en una carrera gratificante?
Postúlate ahora y ayúdanos a crear experiencias inolvidables para viajeros de todo el mundo.
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