Travel Planner Specialist (Inbound Tourism)
Employment Type / 雇用形態:
Full-time
Location / 勤務地:
Tokyo (Hybrid with Remote Flexibility)
About the Company / 会社について
Founded in 2016, Japan Awaits is a fast-growing inbound travel company that designs and delivers custom tours, cultural experiences, and unique itineraries for international visitors. Our mission is to showcase Japan's culture and hospitality through expert guides, trusted partners, and thoughtfully crafted travel products.
About the Role / 役割について
We are seeking a
Travel Planner Specialist
to plan, design, and manage Japan Awaits' travel products and experiences across Japan. In this role, you will focus on
creating, refining, and coordinating tours and experiences
that meet the needs and expectations of international travelers. You will work closely with local guides, accommodations, and vendors to ensure high-quality, authentic, and seamless travel experiences.
This position is ideal for someone who is highly organized, detail-oriented, and passionate about
curating memorable travel experiences
. Familiarity with Japanese culture, hospitality, and business practices is highly valued.
Key Responsibilities / 職務上の責任
- Plan, design, and manage travel products such as tours, cultural experiences, and itineraries
- Research destinations, vendors, and opportunities for new travel experiences
- Coordinate with guides, accommodations, and local partners to secure services and negotiate pricing
- Collaborate with internal teams to refine and improve existing tours and operational processes
- Manage product documentation, timelines, and budgets
- Gather feedback from clients and partners to enhance quality and guest satisfaction
Requirements / 求める人材
- Advanced-level Japanese (JLPT N2 or equivalent) and fluent English
- 3–5 years in roles such as research and development, product design, project management, business development, tour coordination, event planning, operations, or hospitality/travel management in Japan
- Background in hospitality, tourism, or travel strongly preferred
- Experience designing tours, itineraries, or guest experiences is highly desirable
Skills & Mindset:
- Strong organizational and communication skills
- Ability to manage multiple projects simultaneously in a fast-paced environment
- High cultural awareness and adaptability
- Proactive, growth-oriented, and solution-focused
Tools & Systems:
- Proficiency with Google Workspace, Excel, and CRM systems
Job type and compensation / 職種と給与:
- Full-time role based in Tokyo/Yokohama (hybrid: office, remote, site visits)
- Competitive salary (based on experience) + annual performance bonus
- Health insurance and pension coverage
- Transportation allowance + company-provided lunch when in office
- Opportunities to join cultural and tourism-related events
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