Primary Responsibilities:
- Client Support: In close partnership with Sales, provide best-in-class client service to institutional and global wealth clients in Japan, addressing inquiries, and providing accurate information on investment products, performance, and processes.
- Operational Support: Collaborate with internal teams to resolve client-related operational issues and improve overall service efficiency.
- Client Collateral: Coordinate with Sales, Marketing, and Client Management Group teams to draft and/or translate client communications, including marketing materials and diligence materials.
- Onboarding and Account Management: Assist in the onboarding process for new clients, ensuring a smooth transition and compliance with various requirements.
- Logistics Management: Facilitate meetings, webinars, roadshows, and other client and prospects events in Japan.
- Other: Support marketing and business development-related projects, such as conducting events and seminars as requested.
Qualifications & Experience:
- Bachelor's degree in Finance, Economics, Business Administration, or a related field.
- 5+ years of prior experience in a client services role at an alternative asset management firm or investment/private bank.
- Client-centric mindset.
- Previous project management experience strongly preferred.
- Self-motivated and resourceful, with excellent written and verbal communication skills.
- Fluency in Japanese and English.
Apollo is a high-growth, global alternative asset manager with approximately $696 billion of assets under management. We are committed to providing our clients with excess return at every point along the risk-reward spectrum. Our patient, creative, and knowledgeable approach to investing aligns our clients, businesses we invest in, our employees, and the communities we impact, to expand opportunity and achieve positive outcomes.
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