Job brief
Our client is a trusted name in the cross-border education industry, specializing in delivering tailored academic planning, study-abroad guidance, and localized learning support for students seeking international education opportunities between China and Japan. With a deep understanding of both markets, it has built a cohesive team of education professionals and maintained a strong reputation for quality service. As the company expands its Tokyo operations to serve more students, it is now seeking an experienced HR Manager to establish robust HR systems, ensure compliance with local regulations, and foster a supportive team culturecritical to sustaining its growth momentum.
Responsibilities
- Oversee full-cycle recruitment: Manage job posting on Japanese and Chinese recruitment platforms, screen resumes, coordinate interview schedules, and maintain/optimize recruitment channels to attract high-quality candidates.
- Build and refine the companys training system: Develop annual training plans aligned with business goals, design and deliver onboarding programs for new hires, organize role-specific skill training and track training effectiveness to iterate on programs.
- Lead performance management: Coordinate company-wide performance reviews, support department heads in setting SMART performance goals, track progress throughout the cycle, facilitate performance feedback sessions, and ensure performance results are linked to development plans or incentives.
- Manage compensation and statutory benefits: Conduct accurate monthly payroll calculations, handle registration, adjustment, and cancellation of Japanese social insurance and ensure compliance with local wage and benefit regulations.
- Own employee relations and culture building: Manage end-to-end employee lifecycle processes (onboarding, transfer, promotion, resignation), organize team-building activities to foster a positive work environment, address daily HR inquiries, and resolve minor employee issues proactively.
- Administer foreign staff visa affairs: Establish a standardized visa management system, track visa expiration dates and send timely reminders, coordinate with employees to prepare application materials, and ensure compliance with policies.
Requirements
- Minimum 3 years of full-cycle HR work experience, with preference for candidates who have worked in the education sector.
- In-depth knowledge of Japanese labor laws, social insurance regulations, and foreign resident visa policies with proven hands-on experience in handling these matters.
- Proficiency in multiple HR modules: Demonstrated experience in recruitment, compensation and benefits, and employee relations, experience in training system development or performance management is a strong plus.
- Excellent communication and organizational skills: Ability to collaborate effectively with cross-cultural teams (Chinese and Japanese colleagues), manage multiple tasks simultaneously, and pay close attention to detail to ensure compliance and accuracy.
- Fluency in both Chinese and Japanese (written and spoken): Capable of drafting HR documents in both languages and communicating clearly with employees of different nationalities.
- Proactive and solution-oriented mindset: Ability to identify gaps in HR processes, propose improvements, and work independently in a fast-paced environment.
- Master's degree or higher from a well-known Japanese university is preferred.
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