Job Description
Duties & Responsibilities:
Logistics
- Primary point of contact for Logistics and distribution for Masimo Japan.
- Coordinate with International Customer Service, Global Logistics, express shipping services, freight
- Forwarders and 3rd party warehouse teams for order release & shipment.
- Manage 3PL stocking receipts, management of order fulfillment, monitoring shipment transit, customs clearance, warehouse processing and final delivery to customers
- Thorough understanding of policies and procedures, ensuring compliance on shipment & customer delivery
- Managing & monitoring performance of third party Logistics service provider
- Oversees Inventory Management, product traceability. Labeling, import controls and adherence to local regulations
- Proforma Invoice generation and submission
- Oversee and review shipping documents.
- Coordinate with Clearing Agents for shipment clearance
- Ensuring timely customs clearance & delivery of inbound shipments to end customers
- Management and oversite of third party billing verification and delivery to commitment
- Oversight of 3PL inventory reporting and internal ERP alignment
- Ensure shipments are processed and tracked in alignment with customer expectations
- Review and adjust regional logistics process to support local demand and improved efficiency
- Ensure required shipping documents and valuation are properly prepared
Minimum Qualifications
Minimum & Preferred Qualifications and Experience:
- 5+ years of experience in customer service of operational logistics, import/export and customs expertise, forecasting, inventory management, supply chain management, logistics and/or materials management is required.
- Cross-functional experience in a global team environment, Sales Operations functions, including Reporting, Analytic
- 3+ years of experience with data management, business analysis, and finance report
- Strong project management skills, with proven success influencing clients, customers, and team members
- Demonstrated ability to translate business requirements into innovative solutions
- Strong client service skills
- Excellent communication skills – written, oral, and presentation
- Fluent in English and Japanese (verbal and written)
- Proficient in MS Office especially Excel, PowerPoint and Word.
- Knowledge of clerical practices and procedures
- Knowledge of business and management principles
- Flexibility, reliability and the ability to work under pressure
Preferred Qualifications
Identify the knowledge and abilities required to competently perform the job duties.
Education
Bachelor's degree required
Additional Information
Occasional (international) travel may be required
Physical Requirements/Work Environment
This position primarily works in an office environment. It requires frequent sitting, standing and walking. Daily use of a computer and other computing and digital devices is required. May stand for extended periods when facilitating meetings or walking in the facilities. Some local travel is necessary, so the ability to operate a motor vehicle and maintain a valid Driver's license is required.
The physical demands of the position described herein are essential functions of the job and employees must be able to successfully perform these tasks for extended periods. Reasonable accommodations may be made for those individuals with real or perceived disabilities to perform the essential functions of the job described.
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