Job Requisition ID #
25WD93684Position Overview
Autodesk Customer Success is looking for highly motivated trusted advisors to help our customers optimize their product investment and achieve measurable business outcomes.
We are looking for a professional with Automotive design or Manufacturing experience, supporting a broad range of technologies in large-scale environments. This person will work closely with medium and large enterprise customers worldwide.
You will join the Technical Adoption and Success group within the Customer Technical Success team as part of our Customer Success organization – a team that values professional development and rewards high performance.
The Technical Adoption Specialist group is responsible for maximizing the success of and return on investment for our strategic customers.
Responsibilities
Deliver live coaching sessions to drive adoption of Autodesk Solutions
Act as a technical trusted advisor to customers, demonstrating thought leadership and product expertise to help customers adopt and achieve business outcomes using Autodesk technology
Build, maintain and deliver packaged service offerings to increase customer success and new product adoption
Conduct discovery meetings to assess customer needs,painneeds, pain points and desired outcomes
Deliver digital content via 1:Many webinars for end users to drive successful adoption of Autodesk solutions
Develop and update digital content adhering to the CTS standards of quality and consistency, that solves specific customer challenges
Design, build, and maintain the packaged service catalog to increase customer success and new product adoption
Minimum Qualifications
Advanced knowledge of Automotive and manufacturing industry needs and workflows
Bachelor's degree or equivalent experience in automotive engineering. or Mechanical engineering
Expert knowledge of Autodesk Alias or Fusion 360 of surface design in a production environment (Rhinoceros and other products are also possible)
Expert knowledge of real-time rendering in VRED in a production environment (other competitive products are also possible)
5 – 6 years Automotive and manufacturing industry or related field experience
External public speaking/presentation Skills
Proven ability to be flexible and learn quickly in a fast-paced environment
Native-level Japanese is required. The minimum requirement for English is to be able to read and write
Preferred Qualifications
Strong communicator and able to build relationships at all levels, taking initiative
Excellent verbal and written communication skills; ability to convey complex technical details coherently to a live or virtual audience
Additional knowledge of Autodesk Inventor, Autodesk Vault, and Maya is beneficial
Technical consulting experience and/or technical project delivery experience with large, demanding clients
Experience with Virtual Reality implementation
Team player who enjoys supporting and interacting with other members of a shared responsibility team
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Learn More
About Autodesk
Welcome to Autodesk Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it's at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you're an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us
Salary transparency
Salary is one part of Autodesk's competitive compensation package. Offers are based on the candidate's experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here:
Diversity & Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here:
Are you an existing contractor or consultant with Autodesk?
Please search for open jobs and apply internally (not on this external site).
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