仕事内容:
グローバル案件を主に扱うグローバルビジネス部門において、クライアントのCRMコミュニケーションソリューションをプランニングし、提案、設計します。
クライアントは日本へのマーケット展開を行う外資企業またはグローバルマーケット進出を行う日系企業となります。
<具体的には>
・顧客データや購買データなどの既存データを分析し、最適な顧客データ活用やコミュニケーションシナリオをプランニング
・プロジェクトの課題やKGI/KPIを理解し、実行前提条件を満たしたうえで、プロジェクト推進に向けた最適なアプローチおよびテクノロジーソリューションを検討
・上記を具体化するために必要な詳細情報をとりまとめ、ユーザーストーリーの作成のうえビジネス要件定義書準備、クライアント承認のうえ、テクニカルアーキテクトとともにソリューションの定義・設計をリード。
・納品物の品質を担保するため、開発プロセスにおける中間レビューの対応や、UATにおけるシナリオ作成や最終レビュー等に従事。
<案件事例>
グローバルでOne to Oneの顧客体験を届けたい。ブランディングを徹底した「ザ・ギンザ」ECサイトリニューアル
求める人材:
【必須要件】※いずれかお持ちの方
・ビジネスレベルの英語力および日本語力
・多文化、多言語環境、クロスファンクショナルな組織での業務経験
・CRM領域の実務経験
・【デジタルエージェンシー/総合広告代理店/デジタル系制作会社/コンサルティングファーム/事業会社のCRMマーケティング領域】いずれかにおける業務経験
【歓迎要件】
・メンバー教育・指導力
・幅広い業界に対する専門知識、業務経験
・ロイヤリティプログラムのプランニング経験
勤務時間・曜日:
フレックスタイム制
【所定勤務時間】7時間00分
【始業および終業】9:30〜17:30
【勤務時間】始業・終業時刻を一定の範囲内で従業員の自主的決定に委ねる
【フレキシブルタイム】5:00〜22:00
※コアタイム付フレックス <採用時グレードにより決定>
【コアタイム】10:00〜14:30
【フレキシブルタイム】5:00〜10:00、14:30〜22:00
休暇・休日:
土日祝休み、年次有給休暇、年末年始休暇(12/29~1/3)ほか
待遇・福利厚生:
【退職金制度】
確定拠出年金制度あり(事業主掛金あり)
【休暇に関する制度】
年次有給休暇、特定積立休暇、リフレッシュ休暇、連続休暇、結婚休暇、等
【出産・育児に関する制度】
出産休暇、配偶者の出産休暇、出産祝い金、出産育児一時金・付加金、育児休業、パパママ育休プラス、育児休業の延長、育児休業給付金の延長、育児時短時間勤務、子の看護休暇、ベビーシッター派遣サービス等
【家族に関する制度】
介護休業/休暇、等
【生活支援に関する制度】
電通健保の福利厚生、ベネフィット・ワン、電通グループ従業員持株会、新医療保障保険、賃貸物件・住宅関連特典、サークル制度等
【スキルアップを支援する研修制度】
フルリモート研修+フォローアップ、1on1スキルアップ研修、マネジメント研修、ナレッジのデータベース化、領域別の共有会、等
詳細は下記URL参照下さい。
■福利厚生・勤務環境
その他:
【面接回数】2~3回(目安)
【筆記試験】有 その他(SPI)
雇用形態: 正社員
給与・報酬: 250,000円 (月給)
平均所定労働時間(1か月当たり): 40時間
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