For more than a decade, ECSO has been a trusted provider of cloud hosting and datacenter services, supporting over 100,000 businesses worldwide. With a strong focus on flexibility, data protection, and high availability, we deliver tailored SLAs, operate our own IP networks, and offer outstanding response and service times. Our processes are highly optimized, our teams operate at multiple international locations, and we work efficiently, proactively, and with a clear vision for the future.
As a System Integration / Datacenter Technician at our Tokyo location, you will play a key role in ensuring the smooth operation, deployment, and maintenance of our infrastructure. You will work closely with experienced colleagues across Europe and Asia and support mission-critical systems in a highly reliable environment.
Tasks
Installation, configuration, and maintenance of server hardware, network equipment, and related infrastructure in our datacenter
Execution of racking, cabling, labeling, and documentation tasks according to ECSO standards
Monitoring datacenter systems, network components, and environmental parameters
Troubleshooting hardware, network, and system issues in collaboration with senior engineers (1st & 2nd level)
Handling service requests and incidents via email and ticketing system
Supporting system rollouts, migrations, and infrastructure expansion projects
Ensuring compliance with physical security, safety, and operational procedures
Documentation of workflows, incidents, and configuration changes
Requirements
Basic knowledge of Windows and/or Linux operating systems
Strong interest in networks, cloud technologies, virtualization, and IT security
First experience in datacenters, IT support, or system administration is a plus, but not required
Ability to analyze problems, work in a structured manner, and follow technical procedures
Team-oriented mindset with strong communication skills
Reliability, attention to detail, and willingness to learn new technologies
Business-level English is required; Japanese is an advantage but not mandatory
Ability to work on-site in Tokyo (shift or weekend work may occasionally be required)
Benefits
Direct involvement in modern IT and cloud environments
A practical, hands-on role within a dynamic and international team
Free Food and Drinks at any time inside the build in kitchen
Personal onboarding and mentorship from experienced engineers
Opportunities to actively contribute your own ideas and expand your skills
Flexible working conditions depending on operational requirements
Long-term career prospects within a growing global infrastructure provider
We look forward to receiving your application and working together to achieve something great.
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