For more than a decade, ECSO has been a trusted provider of cloud hosting and datacenter services, supporting over 100,000 businesses worldwide. With a strong focus on flexibility, data protection, and high availability, we deliver tailored SLAs, operate our own IP networks, and offer outstanding response and service times. Our processes are highly optimized, our teams operate at multiple international locations, and we work efficiently, proactively, and with a clear vision for the future.
As a System Integration / Datacenter Technician at our Tokyo location, you will play a key role in ensuring the smooth operation, deployment, and maintenance of our infrastructure. You will work closely with experienced colleagues across Europe and Asia and support mission-critical systems in a highly reliable environment.
Tasks
- Installation, configuration, and maintenance of server hardware, network equipment, and related infrastructure in our datacenter
- Execution of racking, cabling, labeling, and documentation tasks according to ECSO standards
- Monitoring datacenter systems, network components, and environmental parameters
- Troubleshooting hardware, network, and system issues in collaboration with senior engineers (1st & 2nd level)
- Handling service requests and incidents via email and ticketing system
- Supporting system rollouts, migrations, and infrastructure expansion projects
- Ensuring compliance with physical security, safety, and operational procedures
- Documentation of workflows, incidents, and configuration changes
Requirements
- Basic knowledge of Windows and/or Linux operating systems
- Strong interest in networks, cloud technologies, virtualization, and IT security
- First experience in datacenters, IT support, or system administration is a plus, but not required
- Ability to analyze problems, work in a structured manner, and follow technical procedures
- Team-oriented mindset with strong communication skills
- Reliability, attention to detail, and willingness to learn new technologies
- Business-level English is required; Japanese is an advantage but not mandatory
- Ability to work on-site in Tokyo (shift or weekend work may occasionally be required)
Benefits
- Direct involvement in modern IT and cloud environments
- A practical, hands-on role within a dynamic and international team
- Free Food and Drinks at any time inside the build in kitchen
- Personal onboarding and mentorship from experienced engineers
- Opportunities to actively contribute your own ideas and expand your skills
- Flexible working conditions depending on operational requirements
- Long-term career prospects within a growing global infrastructure provider
We look forward to receiving your application and working together to achieve something great.
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