Rocket Now launched a delivery platform with no delivery fees or service charges to ease the burden on customers who use food delivery services.
Rocket Now is deeply committed to pioneering the future of Japan's delivery market. We aim to fundamentally transform the food delivery industry by building truly customer-first services. Employees at Rocket Now have opportunities to lead innovation and take initiative with agility and boldness to deliver results. If you are passionate about creating exceptional customer experiences and building scalable talent programs, join Rocket Now today.
Role Overvi
ewWe are seeking a Senior Manager, Talent Delivery Programs to design, execute, and optimize scalable programs that support Rocket Now's rapid growth and workforce plan.
This role focuses on programmatic recruitment, vendor management, and data-driven process improvements to ensure operational excellence in talent acquisition and workforce planning at scale.
You will partner with business leaders and recruiting teams to build and execute frameworks that enable scaled growth while maintaining quality, compliance, and efficiency.
What You Will
Do
- Design and lead programs to scale frontline and operational hiring across Japan, ensuring scalability and alignment with business expansi
- Develop and manage vendor partnerships (staffing agencies, recruitment platforms) to optimize cost, quality, and speed of delive
- Implement data-driven processes to monitor funnel metrics, hiring velocity, and vendor performance; use insights to drive continuous improveme
- Own recruitment technology and tools strategy that will drive performance, ensuring effective use of ATS, AI technology, dashboards, and analytics for decision-maki
- Create governance frameworks for compliance, vendor accountability, and process standardization across locatio
- Collaborate with business leaders to forecast hiring needs and translate them into actionable plans that deliver consistent workforce pla
- Lead cross-functional initiatives to improve candidate experience, reduce time-to-hire, and enhance operational efficien
- Manage a small team or matrix resources focused on program execution and vendor coordinati
Basic Qualificat
ions
- 7+ years of experience in workforce program management, vendor management, or recruiting in fast-paced industries (logistics, retail, delivery platforms, staffi
- Proven ability to design and scale programs, including vendor strategy, process optimization, and adoption of technology that drives enablem
- Strong data orientation, with hands-on experience using platforms, ideally recruitment dashboards, and analytics to drive performa
- Experience managing vendor relationships, including negotiation, performance tracking, and compliance oversi
- Demonstrated ability to partner with business leaders to forecast hiring needs and align program strategies with growth objecti
- Deep understanding of Japan's labor market, compliance requirements, and cultural hiring practi
- Fluency in Japanese and business-level English for cross-regional collaborat
- Comfortable operating in a high-growth, ambiguous environment, with a bias for action and continuous improvem
Recruitment Process and O
thersRecruitment Pr
ocessApplication Review - Phone Interview - Onsite (or Virtual Onsite) Interview –
OfferThe exact nature of the recruitment process may vary according to the specific job and may be changed due to scheduling or other circumsta
nces.
Interview schedules and the results will be informed to the applicant via the e-mail address submitted at the application s
tage.
Details to Co
nsiderThis job posting may be closed prior to the stated end date for application if all openings are f
illed.
Coupang has the right to rescind an offer of employment if a candidate is found to have submitted false information as part of the application pr
ocess.
Those eligible for employment protection (recipients of veteran's benefits, the disabled, etc.) may receive preferential treatment for employment in accordance with applicable
laws.
Job titles and responsibilities may be subject to change depending on the candidate's overall experience and/or the necessity of business, etc.
at the time of joining Coupang and/or after joining Coupang. The job title/duties and responsibilities after such change shall not be subject to any special restriction. The job titles and responsibilities at the time of joining Coupang will be communicated to the candidate at the appropriate time before theoffer.
Details will be provided separately after receiving your application by email and/or during the job inte
rview.
Equal Opport
unitiesCP One Japan/Rocket Now is an Equal Opportunity Employer committed to fair and inclusive hiring practices in accordance with Japanese labor laws.
We welcome applications from all qualified individuals and ensure that employment decisions are made without discrimination based on unreasonable grounds, including the following grounds:
Labor
Union Membership:
Employment is not conditioned on membership or non-membership in any labor union. We respect the rights of individuals to freely associate, as protected under the Labor Uni
on Act
Gender:
We do not discriminate based on sex or gender in recruitment, hiring, etc., in compliance with the Act on Equal Opportunity and Treatment between Men and Women in Empl
oyment
Age:
We do not set age limits or discriminate based on age in our hiring processes, except where legally justified under the Act on Comprehensively Advancing Labor Measures, and Stabilizing the Employment of Workers, and Enriching Workers' Vocational
Lives
Disability:
We provide equal opportunities to individuals with disabilities and offer reasonable accommodations as required under the Act on the Facilitate the Employment of Persons with Disabi
lities
Fair Hiring Process:
We conduct a fair hiring process that respects the fundamental human rights of all employees. We do not discriminate based on race, nationality, ideology, religion, etc. during the recruitment or hiring p
rocess.
We are committed to fostering a respectful, inclusive, and diverse workplace where all individuals can thrive. Selection for employment is based solely on individual merit, qualifications, and business needs. The personal information you provide when applying will be collected and managed by Coupang in accordance with the following privacy
policy/
Privacy
Notice Your personal information will be collected and managed by Coupang as stated in the Application Privacy Notice located below:
-policy/
Show more Show less
-
Tokyo Amazon Full time￥1,500,000 - ￥3,000,000 per yearAmazonでは、地球上で最もお客様を大切にする企業であることを目指しています。これに向けてモチベーションにあふれ、実行力の高い人材を必要としております。 · 今回、Amazon Hubデリバリーパートナープログラムにおける配送パートナーのオペレーション全般を管理するシニア・エリアマネージャーを募集します。このポジションは、新しい配送モデルを開発、管理することが求められます。また、ラストマイル(最終拠点からエンドユーザーへの物流サービス)のオペレーション・チームの一員として、お客様へのラストマイル配送に関する様々な手法を開発し、長期的な配送能力を構築して ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥20,000,000 - ￥25,000,000 per yearAmazonでは、地球上で最もお客様を大切にする企業であることを目指しています。これに向けてモチベーションにあふれ、実行力の高い人材を必要としております。 · 今回、Amazon Hubデリバリーパートナープログラムにおける配送パートナーのオペレーション全般を管理するシニア・エリアマネージャーを募集します。このポジションは、新しい配送モデルを開発、管理することが求められます。また、ラストマイル(最終拠点からエンドユーザーへの物流サービス)のオペレーション・チームの一員として、お客様へのラストマイル配送に関する様々な手法を開発し、長期的な配送能力を構築して ...
-
Japan, Tokyo Sony Interactive Entertainment ￥20,000,000 - ￥25,000,000 per yearPlayStationはエンターテインメント体験を創造するチームに入社される方を中途採用・新卒採用・派遣・契約社員・アルバイト採用という形で採用しています。 · ...
-
Tokyo Rocket Now ￥6,000,000 - ￥12,000,000 per yearWe are seeking a Senior Manager, Talent Delivery Programs to design, execute, and optimize scalable programs that support Rocket Now's rapid growth and workforce plan. · Design and lead programs to scale frontline and operational hiring across Japan, ensuring scalability and alig ...
-
Tokyo Rocket Now ￥5,000,000 - ￥10,000,000 per yearWe are seeking a Senior Manager, Talent Delivery Programs to design, execute, and optimize scalable programs that support Rocket Now's rapid growth and workforce plan. · Design and lead programs to scale frontline and operational hiring across Japan, ensuring scalability and alig ...
-
Tokyo Specialized Group ￥600,000 - ￥1,200,000 per yearWe are partnering with a leading company in the gaming industry looking for a Senior Talent Acquisition Manager. In this role, you will lead recruitment efforts and improve the talent pool. You'll work with top professionals in a flexible, international setting. · Create and impl ...
-
Tokyo Woven by Toyota ￥600,000 - ￥1,800,000 per yearWe are seeking a strategic and experienced Senior Manager, Talent Acquisition, to improve and elevate our recruiting organization continuously. · As a senior member of the TA team, you will contribute to the long-term talent acquisition strategy and help drive operational excelle ...
-
Tokyo Woven by Toyota Full time￥4,000,000 - ￥12,000,000 per yearWe are seeking a strategic and experienced Senior Manager, Talent Acquisition, to improve and elevate our recruiting organization continuously. In this role, you will help shape how Woven by Toyota attracts, engages, and hires top-tier technical and business talent in Japan and g ...
-
Chiyoda, Japan Palo Alto Networks ￥5,300,000 - ￥12,900,000 per yearPalo Alto Networks is seeking a Senior Program Manager to lead services programs and projects. The successful candidate will have 8+ years of related work experience, strong project management skills, and excellent communication skills. · ...
-
Tokyo McKinsey & Company ￥2,000,000 - ￥2,500,000 per yearDriving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way f ...
-
Tokyo Kinaxis Inc. Full time￥5,000,000 - ￥10,000,000 per yearThe Senior Delivery Manager works closely with both the Sales and Global Customer Care (GCC) teams as part of the Professional Services team in order to bridge the gap between clients and technology to facilitate implementations. The role has accountability for managing up to mil ...
-
Tokyo Anduril Industries ￥1,500,000 - ￥2,000,000 per yearAs a Program Manager (PM), you will orchestrate the development and delivery of complex software and hardware products, ensuring alignment with client needs and company growth strategies. · Serve as the local customer interface to ensure Anduril's Connected Warfare capabilities a ...
-
Tokyo Fidelity International ￥800,000 - ￥1,600,000 per yearWe're proud to have been helping our clients build better financial futures for over 50 years. Join our Japan Product team and feel like you are part of something bigger. · Identify demand/requirement for investment products and solutions through direct engagement and collaborati ...
-
Tokyo Agoda ￥2,500,000 - ￥4,800,000 per yearWe bridge the world through travel · No two days are the same at Agoda. · As a Recruitment Program Senior Project Manager at Agoda,You will play a pivotal role in shaping and executing our global talent strategy. · ...
-
Tokyo Specialized Group ￥800,000 - ￥1,200,000 per yearWe are seeking a Senior Manager, Product Delivery to drive business growth through the development and implementation of investment solutions for wholesale and institutional customers. · Native or advanced business level Japanese and English skills · Strong knowledge in investmen ...
-
Tokyo Amazon ￥5,000,000 - ￥15,000,000 per yearAre you excited to drive high-visibility, strategic logistics and technology solutions? Amazon Extra Large (AMXL) Japan is looking for a Sr Program Manager who continuously engages across business, technical and operational teams to deliver bigger smiles for our customers. · ...
-
Tokyo Mastercard ￥5,000,000 - ￥10,000,000 per yearMake an impact as a senior managing consultant, program management, advisors. Develop new products and strategies to market smoothly and efficiently, successfully implement complex technology assets and deliver the most challenging transformation programs to create the new busine ...
-
Tokyo NVIDIA ￥4,000,000 - ￥10,000,000 per yearNVIDIA is looking for Senior Enterprise support program manager for Japanese customers.To contribute to · the business growth of Japanese customers, · we will provide support to help them make long-term use · of NVIDIA products. · ...
-
Tokyo Amazon Full time￥2,000,000 - ￥2,500,000 per yearThe Amazon Fresh APAC team is looking for forward looking and talented Senior Program Manager to drive large scale game-changing cross functional initiative. · Develop the programmatic structure and mechanism of the initiative · Manage cross-functional workstream progress working ...
-
Tokyo Amazon ￥4,000,000 - ￥8,000,000 per yearAmazon Japan is looking for a seasoned Program Manager to innovate and transform the delivery experience for Amazon's core product category. · Work backwards from customers' needs/pain points and translate them into business requirements that address the needs of millions of cust ...
-
Tokyo myGwork - LGBTQ+ Business Community ￥1,500,000 - ￥2,000,000 per yearThis program manager will oversee multiple programs that support growth initiatives within AWS's global infrastructure team. They will be responsible for managing remote project delivery teams, facilitating technical sessions to troubleshoot issues, and establishing trust with st ...
