About Kinaxis 

キナクシスでキャリアを前進させる新しい挑戦をしてみませんか?当社は技術のエキスパート企業です。しかし、より良い方法を追求する情熱の源泉は、ひとりひとりの従業員です。キナクシスでは皆さんのキャリアアップと専門的な能力開発に真剣に取り組んでおり、従業員を大切にしております。

1984年、私たちはカナダのオタワを拠点とする3人のエンジニアのチームとしてスタートしました。現在、当社は世界中に2,000人を超える従業員を擁し、100か国以上で40,000人を超えるユーザーをサポートするグローバル組織に成長しました。エンドツーエンドのサプライチェーン管理における世界的リーダーとして、当社はあらゆる業界のサプライチェーンの卓越性を実現します。当社は、お客様へのサポート方法の革新と大変革を継続しながら、東京および世界中でチームを拡大しています。

私たちは、セールス、プロフェッショナル サービス、グローバル カスタマーケアのプロフェッショナルで構成されるグローバルチームとして、10年以上にわたり日本での事業展開を続けており、SUBARU、日本光電、ユニリーバなど、日本および世界中のお客様をサポ​​ートしています。

Elevate your career journey by embracing a new challenge with Kinaxis. We are experts in tech, but it's really our people who give us passion to always seek ways to do things better. As such, we're serious about your career growth and professional development, because People matter at Kinaxis.    

In 1984, we started out as a team of three engineers based in Ottawa, Canada. Today, we have grown to become a global organization with over 2000 employees around the world, and support 40,000+ users in over 100 countries. As a global leader in end-to-end supply chain management, we enable supply chain excellence for all industries. We are expanding our team in Tokyo and around the world as we continue to innovate and revolutionize how we support our customers.  

As a global team of Sales, Professional Services, and Global Customer Care professionals, we have maintained our presence in Japan for more than a decade and we support customers in Japan and around the world, including Subaru, Nihon Kohden, Unilever, and more.

Location

Tokyo, Japan 

Located in the upscale Akasaka area of Tokyo, our office is a short walk from Akasaka-Mitsuke, Akasaka, and Tameikesanno Stations. 

About the team

The Delivery Manager works closely with both the Sales and Global Customer Care (GCC) teams as part of the Professional Services team in order to bridge the gap between clients and technology to facilitate implementations. The role has accountability for managing up to million-dollar client implementation projects and provides project management support and guidance to a dedicated team of Consultants to ensure projects remain on time and on budget. Applies solid technical knowledge combined with client management skills to ensure successful implementations.

What you will do

• Collaborate with clients, sales teams, and product managers to define project objectives, scope, and success criteria.Develop detailed project plans, timelines, and resource allocation to ensure project milestones are met on time and within budget.
• Conduct project kickoff meetings with clients and internal stakeholders to align expectations and establish communication channels.
• Coordinate with internal teams to assign tasks and responsibilities, ensuring clear communication and accountability.
• Monitor project progress, track key performance indicators (KPIs), and identify and mitigate risks and issues to ensure successful project outcomes.
• Conduct regular project status meetings with clients and internal teams to provide updates, address concerns, and manage expectations.
• Serve as the primary point of contact for clients throughout the project lifecycle, fostering strong relationships and ensuring open and transparent communication.
• Communicate project status, updates, and risks to stakeholders in a clear and timely manner, and escalate issues as needed to senior management for resolution.
• Document and maintain project documentation, including project plans, requirements, test cases, and issue logs, to support project governance and compliance.
• Leverage lessons learned from previous projects to drive continuous improvement and knowledge sharing within the project management team

What we are looking for

• Bachelor's degree in Computer Science, Supply Chain, Business or related post-secondary education.
• years demonstrated progressive experience in project management and delivery.
• Deep understanding of project management methodologies, tools, and best practices.
• Adept at working through the full project life cycle, including identifying and defining project scopes and goals.
• Strong communication and interpersonal skills to help build relationships internally and externally with the ability to influence and negotiate to a desired outcome
• Experience working with a variety of stakeholders at various levels with a demonstrated ability to negotiate and influence
• Japanese Bilingual with conversational English speaking skills.
• Ability to translate technical requirements to non-technical audiences
• Ability to thrive in a fast-paced environment

Senior #LI-KJ

Work With Impact: Our platform directly helps companies power the world's supply chains. We see the results of what we do out in the world every day—when we see store shelves stocked, when medications are available for our loved ones, and so much more.   

Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Hitachi, Yamaha, P&G, and more.   

Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and inclusion fundamentals. Sustainability is key to what we do and we're committed to net-zero operations strategy for the long term. We are involved in our communities and support causes where we can make the most impact.    

People matter at Kinaxis and these are some of the perks and benefits we created for our team:   

• Flexible vacation and Kinaxis Days (company-wide day off on the last Friday of every month)   

• Flexible work options   

• Physical and mental well-being programs   

• Regularly scheduled virtual fitness classes   

• Mentorship programs and training and career development  

• Recognition programs and referral rewards   

• Hackathons   

For more information, visit the Kinaxis web site at  or the company's blog at  

Kinaxis strongly encourages diverse candidates to apply to our welcoming community. We strive to make our website and application process accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at  This contact information is for accessibility requests only and cannot be used to inquire about the status of applications.