Osaka Rakuten Full time

Description

:

Department Overview

Rakuten Travel is a leading online travel service in Japan, dedicated to "Making People Happy with Travel".

Since our founding in 1996, we have consistently led the industry, challenging the norms and fostering innovation. With growing aspirations to expand beyond borders as a Global Innovation Company, we are not confined to Japan but continue to strive daily to become the world's premier travel reservation service.

At the forefront of the Commerce & Marketing Company, Travel Development Department (TDD) is distinctive for overseeing the entire spectrum of Rakuten Travel's development and operations. We primarily focus on the following key areas:

1. Globalization of Rakuten Travel to compete in global markets

2. As a leading company of the Japanese market, creating new value and experiences in the Japanese market, where a strong Rakuten ecosystem is being built

We are seeking like-minded individuals who resonate with our purpose. Join us at Rakuten Travel, propose new forms of travel to people around the world, and strive to be pioneers shaping the future of travel. Your passion and creativity will breathe new life into the travel industry, filled with infinite possibilities. We eagerly await your application and potentially invite you to take on challenges in a diverse environment in collaboration with new peers.

Position:

Why We Hire

As demand for rental cars, car sharing, and buses increases, new functions need to be developed. We are looking for good product manager to work with us to create future mobility services.

Position Details

As service owner, the successful candidate will pursue to provide the best value to customers and partners with passion. They will see the big picture of things, be flexible and make effort to be spontaneous in any situation.

  • Identify customers' or partners issues, needs and desires by conducting user/market/industry research and data analysis
  • Define product requirement and propose best solutions with product requirement documents and functional specifications
  • Track KPI of the product and report to the stakeholders
  • Coordinate and facilitate various meetings within team, across group and partners during product design process
  • Make vision and product road maps according to the strategy of travel business for mid-to-long term
  • Mandatory Qualifications:

  • Strong domain expertise in technical background
  • Problem-solving aptitude, discover the issue, propose best solution for it
  • Experience in planning projects, requirement definitions and document creation for product requirements and functional specs
  • Experience in analyzing quantitative and qualitative data of customers or business operations
  • Experience in design user story and customer journey
  • Stakeholder management skill
  • Desired Qualifications:

  • BSc/BA in Computer Science, Engineering or related field or background in software engineering
  • Experience in project management
  • Proven experience in product management for E-commerce
  • Knowledge of travel and hospitality industry
  • Experience in evangelize the product


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