Tokyo Amazon Japan G.K. Full time

Job Title: Big-Thinking Leader for AVS ProServe

We are seeking a highly effective Product Manager to transform the way we support brands with insights and growth advisory capabilities.

Key Responsibilities:

  1. Design and run voice of customer mechanisms to understand vendor pain points.
  2. Deep dive into key improvements needed to raise the bar on vendor experiences.
  3. Define the strategy and roadmap for the ProServe service and technical capability.
  4. Run strategy and technical reviews with the leadership team to gain feedback and alignment.
  5. Provide input to technical architecture to enable best-in-class user experience with tech partners.
  6. Work with the science team to detail out capabilities that solve critical customer problems.
  7. Collaborate with business partners to experiment, validate hypotheses, and iterate plans.

About the Team:

Our Amazon Vendor Services (AVS) ProServe team goes deep with our largest and most sophisticated vendor customers, combining elite client-service skills with cutting-edge data science techniques, backed up by Amazon's 20+ years of experience in Japan.

Requirements:

  • Bachelor's degree.
  • Experience owning/driving roadmap strategy and definition.
  • 7+ years of product or program management, product marketing, business development, or technology experience.

Preferred Qualifications:

  • Business-level Japanese.

Salary: Will be provided individually prior to the 1st interview. We start from the customer's problem and work backwards to apply distinctive results that "only Amazon" can deliver.



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