Organization- Andaz Tokyo
Summary
Located on the 51st floor of Toranomon Hills, The Tavern Grill & Lounge is the main dining venue at Andaz Tokyo.
The Service Assistant Manager position we are recruiting for involves supporting the Manager and engaging in a wide range of duties. These include not only executing operations but also staff development, attendance management, and numerical management. As an entry point into management, this is the ideal position to build the foundation for a lasting career in the food and beverage department.
Assist the Manager in achieving seamless operations in line with The Tavern's brand concept
Supervise and guide team members to ensure consistent delivery of service standards, providing training and coaching as needed
Plan and execute initiatives to drive revenue growth and operational efficiency
Strive for continuous improvement to elevate guest satisfaction and the overall dining experience
虎ノ門ヒルズ51階に位置するアンダーズ 東京のメインダイニング「ザ タヴァン グリル&ラウンジ」 。 今回の募集ポジションであるサービスアシスタントマネージャーには、マネージャーを補佐し、オペレーションの実行のみならず、スタッフの育成や勤怠管理、計数管理等、幅広く業務に携わっていただくことができます。管理職の入り口として、今後料飲部門で活躍し続けるためのベースを形成していただくのに最適なポジションです。
- マネージャーのサポート役として、アンダーズ タヴァンのコンセプトに沿ったオペレーションの実現に貢献する
- サービススタンダードが一貫性を持って反映され、必要に応じてスタッフにトレーニングが提供されるよう監督する
- 収益向上のための策を講じ、実行する
- お客様満足の向上のため、常に改善に努める
Qualifications
Minimum 5 years of hands-on experience in the Food & Beverage (F&B) industry
Supervisory Or Managerial Experience Preferred
English proficiency at a conversational level or higher
A strong alignment with Andaz's concept of providing personalized, unpretentious service that allows each guest to enjoy their stay in their own style
A passionate team builder who is dedicated to motivating and developing team members
- 料飲部門における実務経験5年以上
- 管理職経験者優遇
- 日常会話レベル以上の英語力要
- お客様が自分らしいスタイルで過ごし楽しんでいただけるよう形式にとらわれないサービスを提供するというアンダーズのコンセプトに共感し、行動に反映できる方
- チームビルディングに熱意を持って取り組める方
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