仕事内容

We are seeking a full time Operations Manager for International Schools in the Tokyo area.

[Primary Role]

The Operations Manager is responsible for leading, challenging and coaching sales volume, for 5 to10accounts, with the purpose of maximizing sales and profits, and maintaining consistent food& beverages with service quality level by working directly with the onsite chef and/or Café Manager and local kitchen/cafe team.

[Essential Functions]

LEAEDERSHIP: Motivate team to be successful, resolve conflicts and make hard decisions Provide regular performance feedback to Kitchen Managers and/or Café Managers. Always communicating with team and Head Office.

TIME MANAGEMENT : Operations Managers work with multiple accounts and managers across a large region, coordinate visiting these accounts from time to time. Creating schedules, a minimum of one week in advance, arranging visit meetings with key clients, and planning site activity targets require time management and careful planning.

DAY-TO-DAY OPERATIONS: Responsible for maintaining operational excellence in each account. Comfortable with working and training any position inside Cezars Kitchen/Café. Provide value/support by working inside kitchen as needed. 50% of your time, lending your physical support and 50% of energy focus on strategic support with building sales and improving the overall performance of your accounts.

SPEAKING& WRITING: Operations Managers do a lot of communicating. This might be in front of a group of employees, or in a meeting with management. You might be called upon to write reports, recommendations, or reasons for termination. Great verbal communications and writing skills will help you in any of these scenarios.

WEEKLY SITE VISITS: On average, spend 80% of time visiting accounts. Support with service and ongoing development of food quality, a la carte menu, staff and customer care.

FINANCIAL RESULTS: Achieve quantitative objectives for your assigned region.

CUSTOMER SERVICE: Demonstrate uncompromising customer service skills. Provide customer service to internal customers = staff. Represent Cezars Kitchen as a brand ambassador when supporting our external customers = students, faculty and staff.

CATERING: Be present at all non-regular events, including night and weekend events. Support local team with all events that is catering to guests from other schools.

INSPECTION: Conduct monthly kitchen inspections for your accounts.

RECRUITMENT: In charge of hiring new staff for all your accounts, with good judge of character to ensure that you hire the right people to maintain an efficient and motivated team. Ensure training environment is in place.

LABOR MANAGEMENT: Edit and approve all timecards for the accounts in which you oversee. This includes approving requests, such as vacation leave, for T&A solution. Also ensure the right about of labor coverage is always present.

[Requirement]

Must have a valid visa to work in Japan.

Minimum 5 years of management experience in F&B establishment, preferably multi unit setting.

Ability to communicate in English

Bachelors degress or culinary degree

[Working Hours]

・8 a.m. to 5 p.m.

Saturdays and Sundays Off

A Christmas break

New Year Holiday

[Benefits]

Employment Insurance

Social Insurance

Managerial Position Allowance

Free Staff Meals

Transportation Allowance (Up to ¥1,500/day)

Health Check-up

Uniform Allowance

Incentive Bonus

New Year Holiday

A Christmas break

Pay raise system

Job Type: Full-time

Pay: 350, ,000 per month

(Incl. Managerial Position Allowance)

Cezars Kitchen is a leader in food service in Japan and the international community.

Since our beginning in 1996, we have served hundreds of thousands of satisfied customers in schools and businesses throughout Japan, Malaysia, Singapore and Korea.

Our chefs are from all over the world, and they are all unique and passionate about cooking.

Please visit our website for more information.

求めている人材

Must have a valid visa to work in Japan.

Minimum 5 years of management experience in F&B establishment, preferably multi unit setting.

Ability to communicate in English

Bachelors degress or culinary degree

勤務時間詳細

実働時間:1日あたり8時間

平均勤務日数:1ヶ月あたり20日 〜 22日

8:00 - 17:00

休日休暇

Saturday and Sunday off.

交通・アクセス

9 minutes walk from Takanawadai Station

給与詳細

※基本給・一律手当の総額

基本給:月給 30万円 〜 40万円

固定残業代:なし

【一律手当】

全員に一律で支払われる通勤・皆勤・家族手当金額:なし

全員に一律で支払われるその他手当金額:あり

1ヶ月あたり5万円 〜 5万円

待遇・福利厚生

【福利厚生】

Employment Insurance

Social Insurance

Managerial Position Allowance

Free Staff Meals

Transportation Allowance (Up to ¥1,500/day)

Health Check-up

Uniform Allowance

Incentive Bonus

New Year Holiday

A Christmas break

Pay raise system

選考プロセス

Notice Regarding Year-end and New Year Holiday Closures

For applications received on or after December 25th, all communications will be processed sequentially starting from Monday, January 5th, 2026.