Organization- Andaz Tokyo
Summary
Job Responsibilities
(Cluster Director of Food & Beverage of Andaz Tokyo and Hotel Toranomon Hills - The Unbound Collection by Hyatt)
- ・ Oversee all Food & Beverage operations and ensure alignment with Hyatt brand standards.
- ・ Drive financial performance through budgeting, forecasting, cost control and revenue strategies.
- ・ Lead the development of annual business and marketing plans for all outlets and banquet operations.
- ・ Ensure smooth daily operations by maintaining updated departmental manuals and effective communication.
- ・ Monitor service quality on the floor, provide coaching, and ensure exceptional guest experiences.
- ・ Handle guest and internal customer inquiries and complaints with professionalism and efficiency.
- ・ Maintain product quality by reviewing menus, monitoring offerings, and evaluating market trends.
- ・ Lead recruitment, training, performance evaluations, and team development for all F&B employees.
- ・ Ensure compliance with financial, safety, hygiene, and licensing regulations.
- ・ Build strong relationships with business partners and competitors, driving continuous improvement and innovation.
Qualifications
- Proven leadership experience in F&B management within luxury hotels or comparable operations.
- Strong financial acumen, including budgeting, forecasting, cost control, and profit optimization.
- Demonstrated success in team leadership, talent development, coaching, and performance management.
- Ability to elevate guest experience through service quality enhancement and operational innovation.
- Excellent cross-departmental communication and collaboration skills.
- Working knowledge of marketing, PR opportunities, and product development in hospitality.
- Creative, flexible, and open-minded approach aligned with the brand spirit.
- Thorough understanding of hygiene, safety, and compliance standards.
- Strong professional presence and commitment to Hyatt's Values and Culture.
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Tokyo ANdAZ ￥8,000,000 - ￥15,000,000 per yearWe are seeking a Cluster Director of Food & Beverage to oversee all Food & Beverage operations at Andaz Tokyo and Hotel Toranomon Hills - The Unbound Collection by Hyatt. · Oversee all Food & Beverage operations · Drive financial performance through budgeting · ...
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Tokyo ANdAZ ￥5,000,000 - ￥10,000,000 per yearThe Cluster Director of Food & Beverage will oversee all food & beverage operations at Andaz Tokyo and Hotel Toranomon Hills. · Drive financial performance through budgeting. · Lead recruitment. · ...
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