· コンタクトセンターdx戦略企画推進 · 年収 600 ~　3000 万円 · 誈料は六こ ：＜） ( 請０ ) · ...

国内最大級の顧客接点を持つ三菱UFJ銀行のコンタクトセンターにおいて、データとテクノロジーも活用し、自己/一次解決率・応対品質・生産性・CX の継続的な向上を目指します。 · 入電データ・お客さまの声/VoC(Voice of Customer)分析・お客さまのペインポイント特定に基づく、顧客接点(HP/FAQ、チャット、電話 等)改善 · AIエージェント(生成AIによる入電内容に対する回答生成・自動回答システム)の導入に向けた業務企画・運営 · オフィス内受電ライン、関係部、システム子会社等との円滑なコミュニケーション・折衝、期日管理等のプロジェクト ...

We are looking for an experienced creator/developer Co-Creation Program Lead who will drive initiatives across multiple product lines, · Continuously evolve AFEELA’s new mobility experience offered through software innovation. · Create unique value through co-creation with extern ...

TAKAMI Sr. CRM Planner responsible for maximizing sales and customer experience in D2C business, collaborating with various teams to lead strategic planning, execution, and analysis. · Key Job Accountabilities include promoting projects, managing marketing campaigns, analyzing da ...

To support the launch of AFEELA in the Japanese market Sony Honda Mobility is advancing a Direct-to-Consumer D2C business model — a new approach that emphasizes building direct relationships with customers. · Lead initiatives to enhance purchasing experience for customers · Plan ...

Our client, a leader in financial services, is looking for a Product Investment Development Specialist to join their Japan Wealth and Asset Management team. This important role involves creating and managing investment products for both local and international markets, serving Re ...

We are seeking an Indirect Procurement Staff or Assistant Manager to join our team at Manulife Financial Corporation. · Procurement activities in indirect materials domain (Regional Procurement collaboration etc.) · Purchasing activities for new contracts and contract renewals (R ...

This is an exciting opportunity to lead our Japanese entity as General Manager. · Drive strategic growth and operational excellence. · Foster a values-driven culture across the organization. · ...

The People Leader Partner serves as a strategic HR partner supporting business transformation and execution of the People Strategy for assigned organizations working closely with People Leaders drives organizational growth employee engagement.This role plays critical collaboratio ...

· Manage multiple stakeholders to develop agreement formation and dealer strategy leading project promotion management strengthening customer relationships contributing to company performance goals · ...

The Dealer Strategy Lead will lead project management and dealer management efforts at Johnson & Johnson's Commercial Operations. · Manage multiple stakeholders to form agreements. · Promote plan execution and customer relationship development while contributing towards achieving ...

Our client is a global provider of advanced interactive prototyping solutions that help product teams bring digital ideas to life across mobile, desktop, web, and even IoT. They are preparing to establish their Japan entity in early 2026 and are seeking an experienced Country Man ...

We are seeking a Strategy & Business Consulting expert to join our team at Capgemini Invent. As a key member of our consulting team, you will be responsible for delivering, transforming, and managing digital operations, business processes, and enterprise solutions for greater agi ...

Lead Japan entity with full P&L responsibility, driving strategic growth, operational excellence, and cultural transformation. · Define vision, lead strategic planning, foster values-driven culture. · Oversee sales, marketing, customer service, product, finance, HR; manage KPIs a ...

The People Leader Partner serves as a strategic HR partner supporting business transformation and execution of the People Strategy for the assigned organizations (e.g. Sales, · Marketing, · Commercial Operations, · GPA in the Zone Japan). Working closely with People Leaders,this ...

Join the team shaping the future of lighting — drive strategic growth and innovation with Signify's legacy of 125+ years. · Maintain and expand the account portfolio and Signify's presence in Japan. · Oversee and manage sales and profit performance on a weekly, monthly, and annua ...

This role targets candidates who possess strengths in one or more areas (①–③). Based on your experience, · responsibilities will be designed and assigned in a hybrid manner.You will play a key role · in driving collaboration with related departments in Japan and facilitating disc ...

This position is responsible for promoting efficient IT operations and establishing robust IT governance across the organization. By leveraging generative AI and other emerging technologies, the team drives digital transformation (DX) and develops new human + AI operational model ...

Amazon Japan is seeking a Program Manager to join its JP Relay Operation Center. The successful candidate will be responsible for improving the company's logistics network, analyzing data to identify and resolve issues, and promoting business improvements with logistics partners. ...

We are seeking an Indirect Procurement Staff or Assistant Manager who can provide strategic procurement activities while collaborating with regional procurement teams and internal departments. · ...

As a Strategy & Business Consulting expert, your mission is to invent the future of digital transformations: deliver, transform, and manage digital operations, business processes, and enterprise solutions for greater agility and operational efficiency for our clients. · ...