Lead CRM strategy and execution for customer communication efforts across markets. Optimize customer interactions to drive engagement, retention, and loyalty. Concept, create, and optimize communication for regional and country campaigns. Leverage strategic thinking, data analysis, and cross-functional collaboration to deliver exceptional customer experiences and achieve business objectives. Oversee marketing channel inventory, allocating, using, and optimizing channels for partners/vertical campaigns. Ensure placements drive desired business outcomes without compromising user experience. ownership of market plan for customer communication and communication inventory. Understand full view of communication, including global programs and local sends to user bases. Execute communication plan, analyze outcomes, and monitor opt-outs. Collaborate with global marketing automation team to optimize customer journey. Maintain clear communication plan overview. Foster experimentation culture to optimize value creation. Collaborate with Consumer Business and other functions to define growth levers and unlock insights. Collaborate with global teams to align market strategies with global standards. Experience in CRM role, with focus on segmentation, life-cycle management, and stakeholder management. Good record of successful cross-channel life-cycle communication. Experience with end-to-end planning, development, and execution of large-scale engaging life-cycle campaigns. Customer-first attitude, excellent verbal and written communication skills, and ability to put yourself in customer shoes. Comfortable working with different departments and senior stakeholders, self-starter, and impact-driven. Technically-savvy, comfortable with technical matters, and care about how communication looks and what message is sent to users. Quick learner, problem solver, and strong analytical mindset. Fluent in English and Japanese. If you are excited about working in high-growth environment, taking ownership, and being part of extremely ambitious team, then click below to apply and get conversation going. Along with competitive salary and benefits, you will also be eligible for stock option plan. You will fit into truly diverse team across 23 countries, with caring and welcoming environment. Experience company culture where decisions are made quickly, knowledge sharing, and mentoring are on daily agenda. What you'll get by joining us: opportunity to be part of building something exceptional, in international environment, lots of learning and growth in globally scaling tech company.
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CRM Specialist
2日前
Shibuya Koala Full timeWe are looking for a · CRM Specialist to support our growth team in Japan. The chosen candidate will primarily focus on email marketing, but will also be tasked with running our reviews program via Yotpo. Requirements · What key responsibilities does this role have @ Koala? · CRM ...
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CRM Specialist
2日前
Tokyo Wolt Full timeJob Description · The CRM specialist is responsible for leading the strategy and execution of customer communication efforts across the market. This role is pivotal in optimizing our customer interactions, to drive engagement, retention and loyalty of our customer base. You will ...
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Saitama Medtronicクリニカルスペシャリスト(CRM) · 勤務地:埼玉県 · 人生を変えるキャリアを見つけよう · 私たちと一緒に、世界中の人々に人生を変えるようなヘルスケアテクノロジーを届けましょう。医療業界での経験は問いません。私たちが研修、学習、成長の支援をいたします。 · メドトロニックは日本と世界におけるトップクラスのリーダー企業です。当社の規模、活動範囲、マーケットリーダーとしての立場から、ご自身のキャリアを大きく伸ばす機会が得られます。専門知識を深め、当社が備える最新のテクノロジーやシステムとその発展に携わることができます。 · 職務内容 · 医療従事 ...
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Tokyo Triumph InternationalTriumph is one of the world's largest intimate apparel companies. It enjoys a presence in over 80 countries with the core brands Triumph and sloggi. Globally, the company serves 20,000 wholesale customers and sells its products in more than 2,300 controlled points of sale as well ...
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Tokyo The Qt Company Full timeAbout the Job: · Qt Group is seeking a highly motivated, and skilled individual to join the Japan sales teams as a Renewal Specialist. As a Renewal Specialist, you will be responsible for your book of renewal business in your assigned territory. You will utilize CRM tools to co ...
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Tokyo Qt GroupAbout the Job: · Qt Group is seeking a highly motivated, and skilled individual to join the Japan sales teams as a Renewal Specialist. As a Renewal Specialist, you will be responsible for your book of renewal business in your assigned territory. You will utilize CRM tools to coo ...
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Tokyo EpamDescription · We are looking for a software engineer in Java. Youll work in the wealth management technology team. Our team ensures that as a business we get the most out of our technology investment by collaborating with colleagues, delivering on projects, and outlining the tec ...
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Tokyo CommScopeIn our 'always on' world, we believe it's essential to have a genuine connection with the work you do. · Due to our continued growth and customer demand, we are hiring a Project Support Specialist to support the Outdoor Wireless Network (OWN) business segment, which supports the ...
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Tokyo TD SYNNEX Full timeResponsibilities: · • Drive monthly/quarterly sales and margin targets · • Build excellent customer relationships through proactive engagement and demonstrable specialist product knowledge · • Develop relationships with key internal and external contacts · • Develop and execute a ...
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Tokyo Rakuten Full timeDescription · s · ・The project team is responsible for the following tasks: -Concept development, strategy planning, execution, and effectiveness verification for new user acquisition, onboarding, and user's first use of the service, followed by improvement and structuring of th ...
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Content Specialist
1週間前
Tokyo Wolt Full timeJob Description · The Content Specialist, reporting to Head of Brand Marketing is responsible for executing customer communication and localisation efforts locally. This role is responsible for ensuring the content is engaging and enhancing the cultural relevance on a market leve ...
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Tokyo State Street Full timeWho we are looking for · This Sales position will have primary responsibility for growing State Street in across its key client segments and meeting/exceeding given sales targets. This is a new business sales role, requiring you to research opportunities, initiate discussions, b ...
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Tokyo CSA Group Full timeEmployment Status: · Regular Time Type: · Full time BUILDING A WORLD CLASS TEAM STARTS WITH YOU · At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first e ...
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Tokyo Adobe Full timeDescription · The Challenge · The Solution Account Manager team is seeking a customer-centric contributor. This position requires combining product expertise, business strategy, and top-tier service to maximize platform value and solution adoption within the customer base. The ...
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Account Specialist
1週間前
Tokyo Datacard Japan Ltd. Full timeThe Company: · Entrust relies on curious, dedicated and innovative individuals whom anticipate the future and provide solutions for a more connected, mobile and secure world. Entrust's technologies and expertise help government agencies, enterprises and financial institutions in ...
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Tokyo YOOX NET-A-PORTER GROUP Full timeYOOX NET-A-PORTER GROUP is home to the world's leading online luxury, fashion, and style destinations. Through our multi-brand online stores, NET-A-PORTER, MR PORTER, THE OUTNET and YOOX, we have over 20 years' experience in transforming the way the world shops. We deliver a pers ...
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Tokyo Smith+Nephew Full timeDigital Marketing Specialist · Life Unlimited. At Smith+Nephew, we design and manufacture technology that takes the limits off living. · Responsible for Providing functional expertise and execution support to Smith & Nephew's brand and cross-franchise HCP, Med Ed & Consumer integ ...
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Tokyo SAP Regular jobs.contract_type_full_timeWe help the world run better · Our company culture is focused on helping our employees enable innovation by building breakthroughs together. How? We focus every day on building the foundation for tomorrow and creating a workplace that embraces differences, values flexibility, an ...
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Tokyo Flywire Full timeThe Opportunity: We, at Flywire, are looking for a bright, motivated, and hardworking Relationship Manager (RM) to work within an existing portfolio of Education Clients to build strong client relationships, drive revenue through marketing, training and integration of Flywire so ...
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Relationship Manager
1週間前
Tokyo Flywire Full timeJob Description · The Opportunity: · We, at Flywire, are looking for a bright, motivated, and hardworking Relationship Manager (RM) to work within an existing portfolio of Education Clients to build strong client relationships, drive revenue through marketing, training and integr ...
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Sales Manager
2日前
Tokyo MediaThe Opportunity · We are looking for a dynamic, high-performing Sales Manager based in Tokyo with experience selling marketing technology, and/or other professional tech-based services to enterprise brands. You will be expected to provide a consultative experience to customer ...
