Client Service Representative

4日前

Tokyo Interactive Brokers

Responsibilities

Daily management and focus on a wide scale of client issues which includes: Responding to inquiries, concerns and complaints via telephone, e-mail, and online chat to achieve a mutually satisfactory solution while complying with policies, practices and procedures.

The core competencies we seek include:

  • The ability to identify, analyze, and escalate complex issues.
  • Excellent troubleshooting and problem-resolution skills;
  • Assuming responsibility for identifying client needs while providing a high-value experience.


    • Requirements

  • University degree (Bachelors);
  • Native in Japanese and business level English oral and written;
  • Excellent analytical skills;
  • A good understanding of financial markets (preferable but not a must)
  • We encourage excellent graduates to apply for this position


    • Company Benefits & Perks

  • Competitive Salary, annual performance-based bonus and stock grant
  • Social Security / Insurance Benefits
  • Competitive package of Annual Leave
  • Daily lunch is ordered in-house with a fully stocked kitchen
  • Modern offices with great access to metro
  • Great work-life balance
  • Unique opportunity to gain exposure to global financial products, markets and clientele
  • Opportunities for career progression and job scope expansion in a global company with a growing local presence
  • Hybrid work arrangement role permitting

    • TAX】Business Tax Service _Private Client Service

      1週間前

      Chiyoda EY

      Business Tax Service ► Private Client Service · Staff/Senior/Manager/Senior Manager · サービス内容// Services: · オーナー系企業、富裕層、非上場会社のアドバイザーとして一貫したサポートを実施していただきます。 · サポートメニューには、事業承継、財産承継、株式評価、法人税・消費税・所得税・相続税・贈与税申告及びそのアドバイザリー、組織再編、M&A、株式公開、ファミリーオフィス、海外財産プランニング、社会貢献活動など多彩な検討項目が含まれるため、バリュエ ...

    • TAX】Business Tax Service _Private Client Service

      5日前

      Chiyoda EY

      Business Tax Service ► Private Client Service · サービス内容// Services: · オーナー系企業、富裕層、非上場会社のアドバイザーとして一貫したサポートを実施していただきます。 · サポートメニューには、事業承継、財産承継、株式評価、法人税・消費税・所得税・相続税・贈与税申告及びそのアドバイザリー、組織再編、M&A、株式公開、ファミリーオフィス、海外財産プランニング、社会貢献活動など多彩な検討項目が含まれるため、バリュエーション豊かな経験を積むことが可能です。法人及び個人に対し、当社グループの ...

    • APAC Client Service Coordinator

      1日前

      Yokohama BSI フルタイム

      Great that you're thinking about a career with BSI · Job Title: Customer Service Co-ordinator - Regulatory Service · Reports to: APAC CSC Team Leader · Location: Japan(Hybrid) · ポジションについて · 当社のRegulatory Services Stream(医療機器関連規制に関する部門)のポリシー・手順に準拠した審査提供及び認証登録証発行活動をサポートし、BSIの関係 ...

    • Client Service Representative

      7日前

      Minato-ku ADP Not Specified

      Main Responsibilities · Work closely with client for accurate and timely payroll, social benefit and individual income tax related calculation · お客様の給与計算、社会保険手続きなど人事給与業務 · 速やかにお客様の給与、税金及び社保関連業務を正しく扱う · Coordinate closely with internal teams to ensure Client services and cases are ...

    • Client Service Supervisor

      1日前

      Tokyo Brown Brothers Harriman Full time

      At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application · What You Can Expect At BBH: · If you join BBH you will find a collaborative enviro ...

    • Client Service Lead

      3日前

      Tokyo Klick Freelance

      Client Service Lead · Tokyo, JapanClient Services – Client Services /Freelance /HybridFor the past 26 years Klick Health has helped life science clients bring their groundbreaking ideas to market. We've also spent that time creating an ecosystem for talented and empathetic indiv ...

    • Client Service Manager

      3日前

      Tokyo AXA Group Full time

      Responsible for the client service activities for existing clients including financial institutions (mainly top-tier banks and insurance companies), pension funds, domestic asset management companies as retail fund providers, brokers/banks as distributors as well as AXA Group com ...

    • Associate, Client Service

      3日前

      Tokyo THE BANK OF NEW YORK MELLON CORPORATION

      Associate, Client Services, Investment Management Japan · Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms ...

    • Client Services Writer

      1日前

      Tokyo 21501 WMJP Wellington Management Japan Pte Ltd - Tokyo Branch Full time

      About the Role · The Company · Tracing our roots to 1928, Wellington Management Company, LLP is one of the world's largest independent investment management firms. With over USD 1 trillion in assets under management as of 30 June 2023, we serve as a trusted adviser to instituti ...

    • Client Services Coordinator

      3日前

      Tokyo Deluxe Full time

      Position Summary · In this position you will assist in the coordination of the localization workflow and serve as a client contact. Pivotal to the success of this role will be your ability to maintain schedules in various stages of production, demonstrate an attention to detail, ...

    • Vice President, Client Service

      1日前

      Tokyo THE BANK OF NEW YORK MELLON CORPORATION

      Bring your ideas. Make history. · BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or ...

    • Lead Client Service Rep

      1日前

      Tokyo Brown Brothers Harriman Full time

      At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application · What You Can Expect At BBH: · If you join BBH you will find a collaborative enviro ...

    • Client Service Team Leader

      3日前

      Tokyo Brown Brothers Harriman Full time

      At BBH we value diverse backgrounds, so if your experience looks a little different from what we've outlined and you think you can bring value to the role, we will still welcome your application · What You Can Expect At BBH: · If you join BBH you will find a collaborative enviro ...

    • Lead Engineer, IT Client Services

      1週間前

      Tokyo Cardinal Health

      THE COMPANY and BUSINESS · Headquartered in Dublin, Ohio, Cardinal Health, Inc. (NYSE: CAH) is a global integrated healthcare services and products company, providing customized solutions for hospital systems, pharmacies, ambulatory surgery centers, clinical laboratories, and ph ...

    • Customer Service Representative

      1日前

      Tokyo Mouser Electronics

      Scope · The Customer Service Representative is responsible for providing service excellence to customers by processing orders, quotes and assisting with all other customer needs, to provide optimal customer experience, and supporting customer service initiatives. · ACCOUNTABILIT ...

    • Customer Service Representative

      1週間前

      Tokyo International Flavors & Fragrances

      Job Description · It's an exciting time to join IFF's Customer Service for Fragrances · We are looking for someone to join our talented team of 20 Customer Service dedicated representatives, coordinating the fragrance B2B supplies to all IFF customers. · The role of the team i ...

    • Customer Service Representative

      7日前

      Tokyo International Flavors & Fragrances

      Job Description · It's an exciting time to join IFF's Customer Service for Fragrances · We are looking for someone to join our talented team of 20 Customer Service dedicated representatives, coordinating the fragrance B2B supplies to all IFF customers. · The role of the team i ...

    • Client Service Consultant

      5日前

      Minato City Broadcom Inc. Full time

      Please Note · : 1. If you are a first time user, please create your candidate login account before you apply for a job. (Click Sign In > Create Account) · 2. If you already have a Candidate Account, please Sign-In before you apply. · Job Description: · Responsible for trans ...

    • Client Services Professional

      1週間前

      Minato City BT Group

      Why this job matters · In this role you manage a set of accounts by creating success plans and executing against them putting the customer first. They regularly check-in with the customer, understand the customer's industry, business, and goals. They build a strong relationship ...

    • Customer Service Representative

      13時間前

      Tokyo United Airlines Full time

      We have a wide variety of career opportunities around the world — come find yours. · Airport Operations · The Airport Operations department keeps operations at our airports running smoothly through planning, organization and supervision. · Job overview and responsibilities · Staf ...