Tokyo, Tokyo Michael Page
  • 英語力を活かし、国際的な環境で幅広い業務に携われます
  • 裁量を持って顧客対応から技術サポートまで一貫して担当できるポジション

企業情報
世界100か国以上で事業を展開する外資系テクノロジーブランド。スマートフォンやPC向けアクセサリーを中心に、高品質・安全性・デザイン性に定評があります。グローバルな事業基盤を持ち、安定した環境でキャリアを積むことができます。

職務内容

  • RMA(返品・交換)対応の窓口業務、進捗管理、顧客への報告
  • 必要に応じた顧客先でのオンサイト技術サポート(製品不具合の診断・対応)
  • 倉庫・在庫管理チームとの連携、交換品の手配・在庫更新
  • 製品仕様や技術情報の把握、改善提案のためのフィードバック収集
  • 営業・ロジスティクス・プロダクトチームとのクロスファンクショナルな協働

理想の人材
必須条件

  • 日本語レベル:ネイティブレベル
  • 英語レベル:ビジネスレベル以上(読み書き・会話)
  • アフターサービス、テクニカルサポート、または類似業務で3年以上の経験
  • RMA対応や顧客クレーム管理の経験
  • 基本的なPCスキル(Microsoft Office)
  • 問題解決力、コミュニケーション能力、マルチタスク対応力
  • 職歴が比較的安定している方(長期キャリア形成前提のため)

歓迎条件

  • 倉庫・在庫管理の知識
  • ハードウェアや電子機器のトラブルシューティング経験

条件・待遇
勤務地

  • 東京都23区内

雇用形態

  • 正社員

給与・待遇

  • 年収:600万〜700万円程度+業績賞与(約8%)
  • 各種社会保険完備、交通費支給、その他福利厚生あり

勤務時間・休日

  • 平日勤務(月〜金)9:00〜17:30
  • 完全週休二日制(土日祝休み)

追加の魅力ポイント

  • 国内出張あり(オンサイト対応を通じて顧客との信頼関係を構築)
  • グローバルチームとの連携により、英語力をさらに伸ばせる環境

Contact: Estevan Kawano
Quote job ref: JN



  • Tokyo, Tokyo Michael Page

    国際的な環境で幅広い業務に携わるポジションです。顧客対応から技術サポートまで一貫して担当できるポジションです。 · ...


  • Tokyo Forvis Mazars in Japan ¥2,000,000 - ¥2,800,000 per year

    We are seeking an Accounting Staff~Manager to join our team in Tokyo. The successful candidate will have experience in accounting or subsidiary management at a company, and will be responsible for providing accounting advisory and coordination services to Japanese companies expan ...


  • Tokyo Forvis Mazars in Japan

    This position involves leading projects focused on financial due diligence (FDD) related to M&A and business restructuring transactions, supporting client decision-making. Career transitions from audit to FDD are welcome. · ...


  • Tokyo, Tokyo Copado ¥2,400,000 - ¥3,600,000 per year

    Copado Japan is seeking a Japan Operations Assistant to support the seamless coordination between Sales, Back Office functions, and our Global Headquarters. This is a growth-oriented role centered on administrative processing, sales support, and contract management. · ...


  • Tokyo, Tokyo PERSOL CAREER BRS (Bilingual Recruitment Solutions)

    The company is a Japanese optical equipment manufacturer. It engages in the development, manufacturing, and sales of precision measurement equipment. · Main responsibilities include business management in EMEA or US regions, planning and execution of regional reform projects over ...


  • Tokyo Salesforce

    Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword — it's a way of life. · ...


  • Tokyo PlayStation ¥900,000 - ¥1,200,000 per year

    PlayStation isn't just the Best Place to Play — it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed ...


  • Tokyo Forvis Mazars in Japan ¥2,000,000 - ¥2,800,000 per year

    We are seeking a Transaction Manager to lead projects focused on financial due diligence (FDD) related to M&A and business restructuring transactions. · Lead and execute financial due diligence (FDD) for M&A and business restructuring transactionsConduct financial analysis, risk ...


  • Tokyo, Tokyo Marcus Evans Group ¥2,500 per year

    We are seeking a proactive and detail-oriented part-time Office Administrator to support the daily operations of our Tokyo office. · General office administration and vendor coordination. · HR and onboarding support (contracts, attendance, payroll coordination). · Handling invoic ...


  • Tokyo, Japan Schroders

    The Marketing team at Schroders is responsible for developing and executing the firm's marketing strategy in Japan, closely collaborating with colleagues across the Client Group and other internal stakeholders to deliver client-centric solutions in alignment with corporate object ...


  • Tokyo UBS ¥2,000,000 - ¥2,800,000 per year

    Your role will involve general administrative tasks and sales support. · Performing administrative duties · Providing support to employees via phone and email in Japanese and English · ...


  • Tokyo, Tokyo W. L. Gore & Associates

    We are looking for Field Sales professionals to join our team. · Sales activities for advanced medical devices · Marketing strategy planning · ...


  • Tokyo Career Scout Japan K.K.

    Manage end-to-end payroll operations including monthly processing, salary revisions and expat compensation. Oversee time and attendance systems ensuring accuracy and compliance. · Administer bonus schemes including sales commissions and incentive programs. · ...


  • Tokyo, Tokyo Sanofi

    We're an R&D-driven AI-powered biopharma company committed to improving people's lives and delivering compelling growth. · We chase the miracles of science to improve people's lives. · Sanofi provides equal opportunities to all regardless of race,color ancestry religion sex natio ...


  • Tokyo Alvarez & Marsal ¥400,000 - ¥800,000 per year

    The Associate, Corporate Finance position plays a supporting role in both execution and origination by performing market and financial analyses, preparing client materials, handling administrative coordination, and supporting deal origination activities under the guidance of seni ...


  • Tokyo Real

    We are seeking a strategic results-driven Product Manager to lead the growth of our clinical devices and informatics product line in Japan. · ...


  • Tokyo, Tokyo Sagri Co., Ltd ¥3,000,000 - ¥6,000,000 per year

    This position plays a highly strategic role directly under the CFO, responsible for managing the company's financial operations and serving as a key communication link with external stakeholders. Rather than routine administrative work, this role allows you to contribute directly ...


  • Tokyo The Estée Lauder Companies Inc.

    As a Business Manager for EC, FP&A at ELC Japan Co., Ltd., you will be responsible for preparing annual budgets and monitoring financial data. You will also serve as the primary interface between business units and finance teams. · ...


  • Tokyo ANdAZ ¥900,000 - ¥1,200,000 per year

    We are currently seeking a Commis Chef (Culinary Staff) to join our Event Kitchen team, responsible for creating exceptional cuisine for all hotel events—from large-scale banquets to elegant wedding receptions. · As part of the Event Kitchen (Banquet Cooking) team, you will be re ...


  • Tokyo JERA Co., Inc.

    We are seeking an experienced and motivated Manager to join our team. In this role, · You will play a vital part in sourcing, evaluating, · and nurturing innovative energy startups that support our mission of decarbonization.You will be part of a mission-driven team that is makin ...

  • HR Admin Specialist

    2ヶ月前


    Tokyo EF ¥3,600,000 - ¥4,200,000 per year

    We are looking for an HR Admin Specialist who will contribute to a positive and compliant work environment. · v会社の基盤を支える「アドミン業務」と、未来の職場を創る「プロアクティブ業務」をお任せします。 ...