Be More with TDCX
TDCX helps clients, including some of the world's best brands, deliver positive customer experiences. If you speak Japanese and love helping people, this could be the role for you
What You'll Do:
- Handle customer inquiries via chat, email, or phone in Japanese
- Assist with account-related issues, product or service questions, and troubleshooting
- Deliver excellent customer experience with a friendly and professional attitude
- Work closely with internal teams to resolve complex issues
- Keep accurate records of customer interactions
Who We're Looking For:
- Proficiency in
Japanese
(spoken and written) - Basic to intermediate
English
skills - Strong communication and problem-solving skills
- A positive, can-do attitude and a passion for helping others
- Prior customer service experience is an advantage but not required – training is provided
Why Join TDCX:
- Work with top global brands
- Fun, vibrant, and inclusive work culture
- Career growth and learning opportunities
- Attractive salary and performance incentives
- Health and wellness programs
#BeMore with TDCX – Apply now and start your journey with us
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