Position: Asset Manager (Japanese Speaker) Open to relocate to Malaysia
Project Description: IT Hardware & Networking
Salary: RM12000
Location: KL Central
Shift: 8:00am – 5:00pm / 9:00am – 6:00 pm (Closed on Saturdays, Sundays)
◆ Role Summary
This position will correctly and efficiently manage client IT assets (hardware, software, licenses) and ensure they are always in optimal condition
Main Duties
• Providing asset management services for customers
• Reviewing, updating, and integrating asset information
• Managing data discrepancies (MACD support)
• Checking the integrity of IB (product installation data)
• Supporting maintenance contract and license renewals
• Analyzing usage and providing optimization recommendations
• Compliance verification and customer support
Qualifications and Skills
• local Japanese, English level B1 or above
• University graduate plus 1-4 years of customer service experience (2+ years of which should be IB management, etc.)
*Diploma plus 3 years is acceptable; high school graduates are not eligible.
• Advanced Excel, Tableau/Power BI experience, data analysis skills
• Strong communication and presentation skills
• ITIL, HAM/SAM certifications preferred
Desired experience (3+ years)
• Experience in contract renewals, quotations, billing, price management, and sales management
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