Tokyo, Tokyo MindPec Solutions

Position: Asset Manager (Japanese Speaker) Open to relocate to Malaysia

Project Description: IT Hardware & Networking

Salary: RM12000

Location: KL Central

Shift: 8:00am – 5:00pm / 9:00am – 6:00 pm (Closed on Saturdays, Sundays)

◆ Role Summary

This position will correctly and efficiently manage client IT assets (hardware, software, licenses) and ensure they are always in optimal condition

Main Duties


• Providing asset management services for customers


• Reviewing, updating, and integrating asset information


• Managing data discrepancies (MACD support)


• Checking the integrity of IB (product installation data)


• Supporting maintenance contract and license renewals


• Analyzing usage and providing optimization recommendations


• Compliance verification and customer support

Qualifications and Skills


• local Japanese, English level B1 or above


• University graduate plus 1-4 years of customer service experience (2+ years of which should be IB management, etc.)

*Diploma plus 3 years is acceptable; high school graduates are not eligible.


• Advanced Excel, Tableau/Power BI experience, data analysis skills


• Strong communication and presentation skills


• ITIL, HAM/SAM certifications preferred

Desired experience (3+ years)


• Experience in contract renewals, quotations, billing, price management, and sales management



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