TDCX helps clients, including some of the world's best brands, deliver positive customer experiences. If you speak Japanese and love helping people, this could be the role for you
What You'll Do:
Handle customer inquiries via chat, email, or phone in Japanese
Assist with account-related issues, product or service questions, and troubleshooting
Deliver excellent customer experience with a friendly and professional attitude
Work closely with internal teams to resolve complex issues
Keep accurate records of customer interactions
Who We're Looking For:
Proficiency in Japanese (spoken and written)
Basic to intermediate English skills
Strong communication and problem-solving skills
A positive, can-do attitude and a passion for helping others
Prior customer service experience is an advantage but not required – training is provided
Why Join TDCX:
Work with top global brands
Fun, vibrant, and inclusive work culture
Career growth and learning opportunities
Attractive salary and performance incentives
Health and wellness programs
#BeMore with TDCX – Apply now and start your journey with us
Show more Show less
-
Tokyo TDCX ￥400,000 - ￥800,000 per yearBe More with TDCX helps clients deliver positive customer experiences. If you speak Japanese and love helping people, this could be the role for you. · ...
-
Tokyo TDCX ￥3,150,000 - ￥4,500,000 per yearWe are looking for a Customer Advisor to handle customer inquiries via chat, email, or phone in Japanese. The ideal candidate has proficiency in Japanese (spoken and written), basic to intermediate English skills, strong communication and problem-solving skills, and a positive at ...
-
Tokyo FARFETCHWe're looking for a Customer Service Advisor (Japanese Speaker) to deliver high levels of customer service through every communication channel. · ...
-
Tokyo FARFETCH ￥3,000,000 - ￥6,000,000 per yearWe are looking for a Customer Service Advisor (Japanese Speaker) - Fixed-term contract, to work in a very and relaxed environment and be part of a well-motivated, and growing team. · Covering the entire order journey, we create our online content, secure payments and fraud proces ...
-
Tokyo RAPSYS TECHNOLOGIES PTE LTDWe're Hiring: Japanese Customer Support Executive We are looking for a dedicated and enthusiastic Japanese Customer Support Executive to join our team in Kuala Lumpur, Malaysia. · The ideal candidate will possess exceptional communication skills and a passion for helping customer ...
-
Tokyo Candex ￥3,500,000 - ￥5,500,000 per yearWe are seeking a Customer Support Specialist who can resolve customer queries, recommend solutions and guide product users through features and functionalities. · The position will assist Candex's internal and external customers with platform related questions via our ticketing s ...
-
Tokyo Bloomberg InternshipSHIPWe are seeking a Customer Support Summer Intern to join our team in Tokyo. As an intern, you will support clients via internal ticketing systems phone calls email or live chat identify investigate and resolve customer issues using proprietary software provide login support connec ...
-
Tokyo, Tokyo BloombergThe Bloomberg Customer Support (BCS) team supports the world's leading financial professionals by helping them gain access to the Bloomberg's powerful tools and data. · In this role you'll play a key part in two critical focus areas: providing exceptional customer service to clie ...
-
Suginami Keywords Studios ￥300,000 - ￥360,000 per yearWe are always there to lend a hand to video games developers and publishers by offering a wide range of solutions: from art and audio to testing, localization Player Engagement provides technical support community management trust & safety services for a wide range of AAA Indie s ...
-
Tokyo, Tokyo Bloomberg ￥350,000 - ￥700,000 per yearWe are a truly global business with a truly diverse workforce. We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that encourages our employees to be their best. · ...
-
Tokyo, Tokyo Bloomberg InternshipSHIPBloomberg ignites the power of information and technology to bring clarity to a sophisticated world. A global financial information and news leader that provides influential decision makers a critical edge by connecting them to a dynamic network of information, people and ideas. ...
-
Tokyo Rakuten ￥1,800,000 - ￥3,000,000 per year楽天グループの小売電気事業者として、一般家庭向け電力サービス「楽天でんき」と都市ガスサービス「楽天ガス」を提供しており、ユーザーに寄り添い、安心で便利かつお得な体験をお届けし、新電力No1を目指しサービスの拡大を推進しています。 · Copied from the text of Job description. (VBA、RPA、SaaS等を活用した経験や、QCDの改善経験、業務プロセスの可視化や標準化による効率化などいずれかの経験) · Copied from the text of Job description. · ...
-
Tokyo Amazon ￥13,000,000 - ￥26,000,000 per yearACESチームでは、プロセス改善を担うProcess Improvement managerを募集しております。デリバリーステーションの安全、品質、生産性の向上にあたっては、Amazonのネットワークで取得できるデータを定量的、論理的に分析し、問題点を深く理解します。 · ...
-
Tokyo AmazonJob summary · ACESチームでは、プロセス改善を担うProcess Improvement managerを募集しております。ACSチームは、配送拠点(以下デリバリーステーション)の安全、品質、生産性を改善し、お客様の必要な時に商品を届けられる仕組みを作り出す役割です。また、この連携は先進的な業界動向も学べる他、日本のマーケットに大きな影響ができる事にもつながります。日本各地のデリバリーステーションメンバーとの協力が可能であり実際のお客様へのカスタマーエクスペリエンス向上も感じられます。Key job responsibilities · ...
-
Tokyo MindPec Solutions 13,000 - 15,000+Job summary · We are looking for an experienced Technical Team Lead to manage and guide technical teams while supporting Japanese-speaking stakeholders in a global enterprise environment. · +ResponsibilitiesTechnical leadership experience · Strong communication & stakeholder man ...
-
Tokyo AmazonAmazon拠点の新規工事や改修工事のプロジェクトマネージャーとして、スケジュールや予算のプランニングをおこない、実行段階において進捗管理とリスク管理をおこなう。政府や自治体といった社外ステークホルダーとネットワークを構築し、今までにない新しい建屋・設備に関する革新的なソリューションを提案する。 · ...
-
Tokyo Amazon ￥6,000,000 - ￥8,500,000 per year私２３４ ５ ６ · 日 本 4 · 〈線 · ...
-
Tokyo Specialized GroupOur client,a leading e-commerce marketplace platform in Japan,is seeking a Senior Accountant to join their expanding team. · This role offers the opportunity to take on broader responsibilities in financial operations,includingsuch as inventory accounting and financial analysis, ...
-
Tokyo AmazonAmazon Transportation Services(ATS)部門の輸送オペレーションセンターでは、数億という膨大な商品を、お買い物時にお客様とお約束したお届け日を正確に守るため、24時間/365日の体制で輸送ネットワークを管理しサポートしております。 ...
-
Tokyo ConcentrixWe are seeking a proactive and detail-oriented Devices & Deployment Support Agent to manage, support, and deploy Windows-based devices across the organization. · This role focuses on device lifecycle management operating system deployment endpoint configuration ensuring a seamles ...
-
Tokyo Amazon Full time￥15,000,000 - ￥25,000,000 per year+ AWSプロフェッショナルサービスは、ビジネス及びテクノロジー両方の観点からお客様の成功を支援するコンサルタント組織です。AWSサービスの深い知識および広範なコンサルティング経験を元に、エンタープライズのお客様のデジタルトランスフォーメーションを支援します。 · +アカウントチームと常に協業し、主要なお客様のアカウントプランを作成する · さまざまなインダストリーの大企業のお客様と変革プログラムやエンゲージメントを提案実施する · お客様のビジネス課題を理解し、アWS のテクノロジー を活用して、プロフェッショナルサービスやパートナー企業と共に課題解 ...
