TDCX helps clients, including some of the world's best brands, deliver positive customer experiences. If you speak Japanese and love helping people, this could be the role for you
What You'll Do:
Handle customer inquiries via chat, email, or phone in Japanese
Assist with account-related issues, product or service questions, and troubleshooting
Deliver excellent customer experience with a friendly and professional attitude
Work closely with internal teams to resolve complex issues
Keep accurate records of customer interactions
Who We're Looking For:
Proficiency in Japanese (spoken and written)
Basic to intermediate English skills
Strong communication and problem-solving skills
A positive, can-do attitude and a passion for helping others
Prior customer service experience is an advantage but not required – training is provided
Why Join TDCX:
Work with top global brands
Fun, vibrant, and inclusive work culture
Career growth and learning opportunities
Attractive salary and performance incentives
Health and wellness programs
#BeMore with TDCX – Apply now and start your journey with us
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