The Company:
Bloomberg ignites the power of information and technology to bring clarity to a sophisticated world.
A global financial information and news leader, we provide influential decision makers with a critical edge by connecting them to a dynamic network of information, people, and ideas.
The company delivers data, news and analytics through innovative technology and provides real‑time financial information to more than 325,000 subscribers globally.
In a career at Bloomberg, you will play a vital role in making it all happen.You will be joining a team of solution‑driven individuals with a real passion for providing exceptional customer service in a fast‑paced environment.
Exciting. Surprising. Purposeful. Life at Bloomberg is many things, but it is never dull. We are a truly global business with a truly diverse workforce.We pride ourselves on being open, inclusive and collaborative — and in providing a work environment that empowers our employees to thrive, contribute meaningfully, and be their best.
What's the Role?
Are you passionate about creating an exceptional customer experience and excited by the opportunity to work at the intersection of finance and technology? If so, consider joining the Bloomberg Customer Support (BCS) team — a vital part of our User Support business.
In this role, you'll be supporting the world's leading financial professionals by helping them gain access to Bloomberg's powerful tools and data, enabling them to make critical decisions in real time.
As an intern, you will work on projects to analyze sophisticated processes and develop innovative solutions to enhance internal workflows and improve the overall efficiency of the Bloomberg Customer Support team.
You will gain firsthand insight into how we provide exceptional customer service to a broad range of clients, while ensuring timely and effective management of client workflows and Bloomberg Terminal‑related hardware/software issues.
Additionally, you will undertake specific tasks including: providing outstanding customer service to our clients via the internal ticketing system, phone calls, email or live chat; identifying, investigating and resolving customer issues using proprietary company software; and providing login support and connecting our clients to the various Bloomberg products and platforms they subscribe to.
Who You Are:
You come to work with a purpose, understanding the fast‑paced environment our clients operate in. You are curious, passionate about client service and excellence, and take pride in delivering meaningful support.
You thrive in a collaborative environment where clients count on you every day, and where you challenge and support your colleagues to innovate, grow and consistently deliver outstanding service.
What's in it for You?This internship offers a unique and exciting opportunity for students eager to gain real‑world experience.
You will be mentored by experienced Bloomberg Customer Support professionals and will expand your skills through projects related to quality control and idea generation.
We will develop your exceptional customer service skills through our training program, covering an introduction to Bloomberg products and services, our clients, global financial markets, daily inquiries, product setup and hardware, and troubleshooting.
Successful interns may have the opportunity to be offered a permanent full‑time role in the Bloomberg Customer Support team upon graduation the following year.
You'll Need to Have:
Business proficiency and fluency in English and Japanese to support respective clients
Strong communication skills with the ability to articulate thought processes clearly (both written and oral)
Demonstrated interest in financial markets or technology, with the aspiration to grow in the financial/fintech services industry (e.g., degree major, work/internships, or extracurricular activities)
Exposure to customer support or stakeholder engagement through school, work/internships or extracurricular activities
Willingness to learn new technologies and ability to retain and apply new information
Excellent attention to detail, with an aptitude for working quickly and accurately under pressure
Effective multitasking and problem‑solving skills, with the ability to work independently and as part of a larger global team
An interest in starting a career within Bloomberg
We'd Love to See:
Curiosity to identify, research, and resolve customer technology, software and hardware issues
Awareness of data management, privacy and information security
Aptitude for working within highly connected and software‑based systems
Please Ensure That:
You are currently enrolled in a university with a graduation date between December 2026 and August 2027
You are available to work the full 6‑week duration from 3 August to 11 September 2026
If This Sounds Like You:
Apply if you think we're a good match. We'll get in touch to let you know the next steps.
In the meantime, feel free to have a look at:
Please note this is a two‑stage application process. Following the submission of your main application, you will receive an email with directions to complete an online assessment. Completing this assessment is a necessary step to be considered for the role.
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