About The Team
The operations team endeavours to continuously build and deliver a seamless and positive employee experience across the whole employee lifecycle.
We're dedicated to leading with care and have empathy in mind. We strive to develop efficient and simple people processes, systems, policies, and programs.We aspire to ensure employees feel heard and that they are given the appropriate resources and support needed to be effective and efficient during their careers.
Responsibilities- Manage ER cases including disciplinary issues, misconduct, performance concerns, grievances, redundancies, complex absences to successful resolution;
- Conduct independent investigations, of complex HRrelated concerns and apply critical thinking to analyze evidence and make investigative conclusions;
- Provide advice and counsel to businesses on disciplinary and warning actions related to ER cases, policy interpretation and employment practices of the region;
- Maintain required standard of detailed ER case documentation, including investigation reports and issue analysis;
- Curate and deliver relevant training and education to improve HRBP and leader effectiveness and drive better ER decisions;
- Build partnerships with business leaders and HR Business partners to sustain positive employee relations practices;
- Foster strong working relationships with employment legal and investigations to balance risk, calibrate recommendations for decisionmaking;
- Examine trends to diagnose root causes and develop solutions to enable effective corrective actions;
- Ensure a coordinated and consistent case management approach to handling ER matters.
Minimum Qualifications
- At least 5+ years of employee relations experience;
- Demonstrated strong experience in partnering with various key stakeholders and being an effective team player;
- Able to work within a complex, fast paced and challenging business environment;
- Demonstrated strong understanding of the Asia Pacific employment law and regulatory frameworks (exposure to, and a full appreciation of rulings related to disciplinary, warnings or other corrective actions is essential).
- Able to make good judgement for complex and/or ambiguous situations;
- A demonstrated ability to partner effectively with key internal stakeholders including senior business managers;
- Confidence, gravitas and credibility together with a robust and resilient personality;
- Able to handle confidential information in a professional manner;
- Strong communication skills;
- Attention to detail.
TikTok is the leading destination for short-form mobile video. At TikTok, our mission is to inspire creativity and bring joy.
TikTok's global headquarters are in Los Angeles and Singapore, and we also have offices in New York City, London, Dublin, Paris, Berlin, Dubai, Jakarta, Seoul, and Tokyo.
Why Join Us
Inspiring creativity is at the core of TikTok's mission.
Our innovative product is built to help people authentically express themselves, discover and connect – and our global, diverse teams make that possible.
Together, we create value for our communities, inspire creativity and bring joy - a mission we work towards every day.
We strive to do great things with great people. We lead with curiosity, humility, and a desire to make impact in a rapidly growing tech company. Every challenge is an opportunity to learn and innovate as one team. We're resilient and embrace challenges as they come.
By constantly iterating and fostering an "Always Day 1" mindset, we achieve meaningful breakthroughs for ourselves, our company, and our users.
When we create and grow together, the possibilities are limitless. Join us.
Diversity & Inclusion
TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy.
To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach.
We are passionate about this and hope you are too.Show more Show less
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