Sales Consultant

4週間前


Greater Osaka Area MOBILIZE Talent Acquisition

Company:
 Global Automotive OEM – Japan Subsidiary (Direct Retail Operations)

Location:
 Osaka Customer Experience Center

Employment Type:
 Full-time, direct hire

Industry:
 Automotive / Electric Vehicles

Salary:
 Open (competitive; performance incentive paid twice yearly)

Position Overview

A global automotive manufacturer is seeking Sales Consultants for its directly operated retail location in Osaka & Yokohama.

The role involves supporting customers throughout their purchase journey, demonstrating EV products through test drives, managing documentation, organizing delivery ceremonies, and ensuring a premium customer experience.

Key Responsibilities

  1. Greet and assist walk-in customers, providing detailed guidance on vehicles and brand features
  2. Conduct EV test drives and explain driving characteristics and key technologies
  3. Understand customer needs and provide tailored product and finance proposals
  4. Support customers through the full purchase journey with professional and consistent communication.
  5. Coordinate documentation and payment processes with customers and administrative partners.
  6. Conduct vehicle operation explanations during the delivery ceremony
  7. Provide post-delivery follow-up and customer care to ensure satisfaction
  8. Plan and execute in-store promotional events
  9. Explain brand programs, services, and customer experience initiatives

Required Qualifications

  1. Minimum 3 years of automotive sales experience in Japan
  2. Valid standard driver's license
  3. Native-level Japanese (required for all non-Japanese applicants)
  4. B2C sales or customer service background (automotive or non-automotive)
  5. Strong teamwork mindset and proactive approach to achieving individual and team KPIs
  6. Strong communication skills and high motivation for self-development

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